Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mark Little

Provo

Summary

Dedicated technician with a proven track record at Discount Tire, enhancing customer satisfaction through effective communication and meticulous quality control. Skilled in multitasking and organization, I streamlined repair processes and improved equipment performance, ensuring minimal downtime. Recognized for reliability and teamwork, I consistently delivered high-quality results in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Salesperson

Fast Action Pest Control
04.2025 - 05.2025
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Apprentice Technician

Discount Tire
04.2023 - 04.2025
  • Improved customer satisfaction by promptly addressing service requests and providing accurate diagnostic information.
  • Streamlined repair processes by maintaining detailed records of completed tasks and sharing insights during team meetings.
  • Increased efficiency in project execution by preparing necessary tools and materials prior to starting each task.
  • Enhanced equipment performance by conducting regular maintenance and repairs, ensuring minimal downtime.
  • Ensured client satisfaction with completed projects through thorough quality control checks before final signoff.
  • Supported inventory management efforts by organizing supplies, tracking usage, and submitting replenishment requests as needed.
  • Developed a reputation for reliability among colleagues due to punctuality, strong attendance record, and consistent completion of assigned tasks.

Drywall Installer

Pete King
08.2020 - 11.2020
  • Completed installation of drywall sheets on commercial and residential properties.
  • Prepared work area, tools and equipment for job site.
  • Installed drywall for residential and commercial projects with consistent attention to quality and safety.
  • Finished and trimmed drywall with professional-level quality.
  • Removed and replaced damaged drywall to complete repair and restoration projects.
  • Minimized safety risks by properly using tools, equipment, and personal protective gear during installations.

Education

No Degree -

Utah Valley University
Orem, UT

Skills

  • Verbal communication
  • Computer skills
  • Teamwork and collaboration
  • Time management
  • Multitasking
  • Reliability

Languages

Spanish

Timeline

Salesperson

Fast Action Pest Control
04.2025 - 05.2025

Apprentice Technician

Discount Tire
04.2023 - 04.2025

Drywall Installer

Pete King
08.2020 - 11.2020

No Degree -

Utah Valley University

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