Ernestina Sanchez
Lubbock
Summary
Dedicated professional with strong communication and multitasking skills. Committed to enhancing customer experiences and ensuring timely responses to inquiries.
Overview
12
12
years of professional experience
Work History
Salesperson
Western Auto LLC
Lubbock, TX
06.2026 - Current
- Assisted customers in selecting vehicles based on preferences and needs.
- Developed knowledge of inventory to provide accurate information to clients.
- Collaborated with team members to streamline sales processes and improve customer experience.
- Managed customer inquiries through various communication channels, ensuring timely responses.
Server
Copper Caboose
Lubbock, TX
05.2026 - 07.2026
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu recommendations, enhancing guest satisfaction and dining experience.
- Maintained cleanliness and organization of dining area to ensure optimal guest comfort.
- Processed customer orders accurately using point-of-sale system, ensuring timely delivery.
Server/ Bartender
Chic Staffing
Lubbock, TX
08.2025 - 02.2026
- Provided exceptional customer service in fast-paced dining environment.
- Bussed and reset tables to keep dining room and work areas clean.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
Bartender
Sportman's Bar
Lubbock, TX
05.2025 - 10.2025
- Provided exceptional customer service, fostering positive patron experiences and repeat business.
- Prepared and served a diverse range of cocktails and beverages efficiently.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Collaborated with team members to maintain cleanliness and organization of bar area.
Telecommunications Operator
Lubbock County Sheriff's Office
Lubbock, TX
06.2023 - 03.2025
- Monitored emergency calls and dispatched units based on priority and geographic location.
- Operated multi-channel communication systems to relay critical information to law enforcement personnel.
- Ensured compliance with local, state, and federal regulations regarding telecommunications operations.
- Managed high call volume while maintaining professionalism and composure during periods of peak demand.
Juvenile Supervision Officer
Lubbock County Juvenile Justice Center
Lubbock, TX
10.2014 - 06.2023
- Oversaw juvenile residents to promote safety and adherence to facility rules.
- Conducted intake assessments to evaluate individual needs and risk factors.
- Implemented behavior management techniques to promote positive behavior among youth.
- Facilitated group therapy sessions focused on conflict resolution and life skills development.
- Established rapport with troubled youth by demonstrating empathy, respect, and genuine concern for their wellbeing.
Education
High School Diploma -
Frenship High School
Wolfforth, TXNo Degree - Science
South Plains College
Levelland, TXSkills
- Customer service
- Professional communication
- Dependable performance
- Multitasking capabilities
- Networking
- Sales techniques
- System monitoring
- Call routing
- Life skills development
- Behavioral management
- Verbal communication
Timeline
Salesperson
Western Auto LLC
06.2026 - Current
Server
Copper Caboose
05.2026 - 07.2026
Server/ Bartender
Chic Staffing
08.2025 - 02.2026
Bartender
Sportman's Bar
05.2025 - 10.2025
Telecommunications Operator
Lubbock County Sheriff's Office
06.2023 - 03.2025
Juvenile Supervision Officer
Lubbock County Juvenile Justice Center
10.2014 - 06.2023
High School Diploma -
Frenship High School
No Degree - Science
South Plains College