Mark Logan
Tacoma,WA
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Data Collection Vehicle Operator
Pathway Services Inc.
Broken Arrow, OK
07.2022 - 11.2024
- Monitored system performance to ensure proper functioning of hardware and software applications.
- Compiled reports from collected data for management review.
- Adhered strictly to company policies regarding safety, security, and proper use of company equipment.
Delivery Service Operations Manager
Puget Sound Logistics and Delivery
Tacoma, WA
08.2021 - 11.2021
- Developed and implemented strategies to improve customer service operations and performance metrics.
- Monitored staff performance to ensure adherence to company policies and procedures.
- Conducted regular training sessions for new hires on customer service best practices.
Delivery Service Operations Manager
Prime Express
Sumner, WA
08.2019 - 08.2021
- Developed and implemented strategies to improve customer service operations and performance metrics.
- Monitored staff performance to ensure adherence to company policies and procedures.
- Conducted regular training sessions for new hires on customer service best practices.
Studio Manager
Pinot's Palette LLC
Puyallup, WA
11.2015 - 08.2019
- Assisted in the onboarding process of new employees by providing training materials.
- Conducted regular meetings with teams to discuss upcoming tasks and deadlines.
- Monitored daily operations within the studio environment.
Aviation First Sergeant
Washington Army National Guard
Joint Base Lewis-McChord, WA
08.2007 - 11.2015
- Managed and directed the training and supervision of a group of up to 160 soldiers for eight years.
- Oversaw operations for 50 soldiers in a combat zone maintaining zero injury rate.
Education
Some College (No Degree) - Business Management
Seattle University
Seattle, WASome College (No Degree) - Leadership And Management
Various Leadership Courses
Various Locations US ArmySkills
- GPS navigation
- Accident prevention
- Safe driving techniques
- Route planning
- GPS and mapping
Affiliations
- Volunteering
- Camping
- Travel
Accomplishments
- Numerous Military Awards Legion of Merit, Bronze Star, Joint Service Commendation, Combat Action Badge, Master Aircrewman Wings
Certification
- Private Pilot (not currently active)
Timeline
Data Collection Vehicle Operator
Pathway Services Inc.
07.2022 - 11.2024
Delivery Service Operations Manager
Puget Sound Logistics and Delivery
08.2021 - 11.2021
Delivery Service Operations Manager
Prime Express
08.2019 - 08.2021
Studio Manager
Pinot's Palette LLC
11.2015 - 08.2019
Aviation First Sergeant
Washington Army National Guard
08.2007 - 11.2015
- Private Pilot (not currently active)
Some College (No Degree) - Business Management
Seattle University
Some College (No Degree) - Leadership And Management
Various Leadership Courses
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