Mark MacDonald
Scotia,NY
Summary
Dynamic leader with a proven track record at MJM Plumbing and Heating LLC, driving operational excellence and strategic planning. Expert in team building and crisis management, I enhanced service delivery and customer satisfaction while implementing training programs that improved technical skills. Committed to fostering innovation and optimizing resource allocation for superior performance.
Responsible for,
Estimating housing and apartment projects.
Providing submittals and cut sheets to engineers
Buying out projects
Organizing labor and equipment for each job.
Lead weekly safety meetings
Meeting or exceeding scheduled milestones in the construction schedule
Daily organization and management of materials and labor.
Communicate with clients, engineers and contractor throughout the progression of the project
Provide close out documents to engineers
Overview
1
1
Certification
Work History
President
MJM Plumbing and Heating Llc
- Directed operational strategies to enhance service delivery and customer satisfaction.
- Oversaw project management for plumbing and heating installations, ensuring compliance with industry standards.
- Developed and implemented training programs for staff to improve technical skills and safety awareness.
- Managed budgeting processes, optimizing resource allocation for maximum efficiency in operations.
- Established quality control measures to ensure high standards in service execution and client interactions.
- Fostered strategic partnerships with suppliers to enhance procurement processes and reduce costs.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
Education
Mathematical Sciences
SUNY Schenectady
Schenectady, NYPlumbing
Albany Licensed Plumbers Apprenticeship School
Albany, NYSkills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
Certification
Master licensed plumber
Schenectady, NY
Timeline
President
MJM Plumbing and Heating Llc
Mathematical Sciences
SUNY Schenectady
Plumbing
Albany Licensed Plumbers Apprenticeship School