Mark Maniere
Bowling Green Athlete Club
Bowling Green,KY
1
year of professional experience
Enthusiastic and punctual professional with expertise in customer service and complaint resolution. Skilled in fostering relationships and ensuring smooth operations, ready to leverage strengths to enhance guest experiences in a dynamic environment.
Work History
Floor Attendant
1 Year 1 Month- Maintained cleanliness and organization of fitness center and common areas to enhance guest experience.
- Assisted guests with workout equipment, ensuring proper use and safety protocols were followed.
- Monitored facility operations, addressing issues promptly to maintain smooth functioning.
- Provided exceptional customer service by responding to inquiries and resolving complaints efficiently.
- Assisted new and existing members with the registration process, ensuring a smooth onboarding experience.
- Promoted club memberships and programs by providing detailed information to prospective members.
- Managed check-ins and member interactions to maintain a welcoming and safe gym environment.
- Resolved member inquiries and concerns professionally, enhancing customer satisfaction.
Education
High School Diploma
Associate of Applied Science - Electrical Technology
Skills
Customer support
Complaint resolution
Client interaction
Relationship building
Stock replenishment
Punctuality
Strong work ethic
Positive attitude
Timeline
Floor Attendant
Bowling Green Athlete Club
07.2025 - CurrentRead More
Southcentral Kentucky Community And Technical College
Associate of Applied Science from Electrical Technology
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South Warren High School
High School Diploma
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