Mark Marona

• Coordinate guest to airports , resorts , Hotel , cruise ship parking lot.
• Maintain a professional, clean environment for guests.
• Safe and reliable transfer for guests.
• Managed reservations and scheduling for shuttle services.

• Transfer clients to residential locations,
• Airports, Cruise Ship Terminal
• Hotels, Resorts
• Venues
• Promoted high customer satisfaction by
• Seasonal
• resolving problems with knowledgeable and friendly service.
• Detailing, washing vehicles and buses.

• Transfer contracted hotel guest to airport
• Cruise ships and various of resorts and hotels in the area
• Maintain clean , safe vehicles.
• Provided exceptional customer service to enhance passenger experiences.

• Weekly Tours of Key West , Florida
• Maintained clean , safe vehicles.
• Customer service.
• Seasonal
• Guided diverse groups through local attractions and historical sites.

• Assisting and promotion sales and distribution of artwork
• Ordering of art products
• Delivery service
• Contributed innovative ideas and solutions to enhance team performance and outcomes.

• Managed relationships between suppliers, transportation providers, and customers.
• Coordinated transportation resources for individuals unable to access due to lack of transportation or financial constraints.
• Coordinated transportation services for clients in need of assistance accessing social services to Airport
• Monitored and maintained transportation records such as cargo manifests, bills of lading, invoices and other related documents.
• Coordinated travel arrangements, including booking transportation, lodging, and event reservations.

• Transported customers between rental locations and rental office safely and efficiently.
• Assisted customers with luggage loading and unloading .
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• Ensured vehicle cleanliness and readiness before each shift began.

Maintain, sanitized , clean and washed vehicles at all times

• Assisted guests with luggage upon arrival and departure.
• Provided personalized service to enhance guest experiences on cruise ships.
• Maintain a clean , safe , sanitized work place.
• Coordinated transportation arrangements for guests at various ports.
• Resolved guest inquiries and concerns promptly and professionally.

• Ensured passenger safety through pre-flight briefings and emergency procedure demonstrations.
• Provided excellent customer service by addressing passenger needs and concerns promptly.
• Managed in-flight service, distributing meals and beverages to the passengers.
• Maintain constant cleanliness throughout flight .
• Assisted passengers with special needs during boarding and disembarking processes.

• Performed deep cleaning on RON
• Boeing 737 - MD -80 type aircraft
• Quick turn cleaning , sanitation for fast
• Pace turnaround.
• Operational performance with loading off
• loading of Aircraft as well Gold streaks ,mail and freight.
• Loaded and unloaded baggage from aircraft and ground transportation.