Mark Meinen
Delavan
Summary
Dynamic and proactive professional with a strong background in customer service at Dunkin Donuts, excelling in specialty coffee preparation and fostering customer relationships. Proven reliability in home maintenance coordination and quality control, ensuring high standards and client satisfaction. Excelled in home maintenance, construction, painting, and sandblasting operations. Industrious production worker proficient in assembly line work, and operation of machinery. A supportive team player, dedicated to enhancing service efficiency and product quality.
Overview
26
26
years of professional experience
Work History
Customer Service
Dunkin Donuts
Delavan
09.2024 - 04.2025
- Emphasized fast, friendly customer service.
- crafted specialty coffee beverages to meet customer preferences.
- prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained cleanliness and organization of workstations and equipment.
- operated espresso machines and grinders for optimal beverage preparation.
- Collaborated with team members to enhance service efficiency during peak hours.
- Managed inventory levels and restocked supplies as needed throughout shifts.
- Implemented health and safety standards in food handling and equipment usage.
Maintenance & Construction
Jacks Hauling & Home Services
01.2005 - 01.2024
- Coordinated home maintenance services such as plumbing repairs, lawn care and snow removal.
- Provided customer service to clients in need of home maintenance and repair services.
- Oversaw home maintenance tasks like repairs and improvements.
- Conducted home maintenance and repairs, such as painting walls, repairing plumbing fixtures, and replacing light bulbs.
- Applied coats of primer or sealer to prepare surfaces for painting.
- Performed light maintenance tasks around the property such as painting, carpentry work.
- Prepared surfaces for painting by scraping, sanding, and patching holes.
- Maintained and operated landscaping equipment, such as mowers, blowers, and edgers.
- Maintained and serviced landscaping equipment.
- Assisted with landscaping tasks, including planting, watering, and trimming vegetation.
- Assisted with snow removal in winter months including shoveling sidewalks, plowing driveways and salting icy areas.
- Coordinated maintenance services such as repairs, cleaning, landscaping and snow removal.
assembling & packaging
Generac Power Systems
Whitewater
01.2014 - 09.2014
- operated assembly line safely and efficiently to produce quality products.
- Conducted quality control checks on a regular basis according to established protocols.
- performed packaging operations.
- maintained a clean and safe working environment at all times.
sandblasting
Northern Precision Casting
Lake Geneva
04.1999 - 05.2000
- Cleaned finished parts using sandblasting equipment safe and effectively.
- Cleaned and prepped surfaces prior to sandblasting.
- Operated sandblasting equipment to remove rust and scale from metal surfaces.
- performed quality control checks to ensure that products were compliant with customer specifications.
- operated forklifts.
- maintained a clean and safe work environment at all times.
Education
GED -
-
Elkhorn, WI01-2000
Skills
- Specialty coffee preparation
- Espresso machine operation
- Home repair coordination
- Maintenance scheduling
- Quality control processes
- Customer relationship management
- Reliability and punctuality
- home maintenance
- landscaping and lawn maintenance
- product assembly
- sandblasting operations and techniques
- supportive team player
- proactive team player
Timeline
Customer Service
Dunkin Donuts
09.2024 - 04.2025
assembling & packaging
Generac Power Systems
01.2014 - 09.2014
Maintenance & Construction
Jacks Hauling & Home Services
01.2005 - 01.2024
sandblasting
Northern Precision Casting
04.1999 - 05.2000
GED -
-
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