Mark Mendenhall
Richmond,IN
Summary
Goal-oriented Warehouse/Inventory Manager delivering practical strategies to drive productivity, personnel retainment and process optimization. Excels in creative problem solving on complex operational issues. Proven success providing leadership to teams of 20+. Oversees warehouse and inventory operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
23
23
years of professional experience
Work History
Warehouse Manager /Warehouse Inventory Control Manager
Tiedemann-Bevs Industries
01.2022 - Current
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
- Communicated regularly with cross-functional teams to improve coordination between departments.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
Owner/Operator
Team Gear Printing
12.2010 - 12.2021
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Implemented effective financial management practices, improving cash flow and profitability.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
- Developed long-term strategic goals for the business based on market trends analysis.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Sold the business in November 2020 and agreed to stay on with the new owners to help with a smooth transition.
Warehouse Operations Manager
BSN Sports
11.2000 - 12.2010
- Improved warehouse efficiency by implementing streamlined inventory management processes and procedures.
- Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.
- Collaborated with cross-functional teams to ensure timely delivery of products and customer satisfaction.
- Implemented safety protocols, reducing workplace accidents and ensuring a safer work environment for employees.
- Optimized order picking processes, leading to faster fulfillment times and improved customer experience.
- Conducted regular performance evaluations for staff members, fostering a culture of growth and continuous improvement.
- Introduced new technology into the warehouse operations, streamlining processes and improving overall workflow efficiency.
- Monitored inventory levels closely, preventing stockouts and overstock situations that could negatively impact business operations.
- Organized storage layouts, resulting in increased accessibility of items and improved worker efficiency during retrieval tasks.
- Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Education
Bachelor of Science - Criminal Justice
Ball State University
Muncie, INSkills
- Employee Scheduling
- Logistics Management
- Documentation
- Inventory Management
- Staff Management
- Floor Space Maximization
- Skilled in Microsoft Excel and Word
- Skilled in SAGE 500
- Shipping and Receiving
- Database Management
- Team Building and Leadership
- Forklift Operations
Timeline
Warehouse Manager /Warehouse Inventory Control Manager
Tiedemann-Bevs Industries
01.2022 - Current
Owner/Operator
Team Gear Printing
12.2010 - 12.2021
Warehouse Operations Manager
BSN Sports
11.2000 - 12.2010
Bachelor of Science - Criminal Justice
Ball State University
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