Mark Mendoza
Queen Creek,AZ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level government position. Ready to help team achieve company goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Just Sports Venture
06.2022 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Student Intern
Williams Field High School
07.2021 - 05.2022
- Enhanced internship experience by actively participating in team meetings and contributing valuable ideas.
- Assisted with project management tasks, leading to more efficient execution and timely completion of projects.
- Strengthened analytical abilities through data analysis and interpretation, providing insights for strategic planning.
- Improved organizational efficiency by streamlining documentation processes and maintaining organized digital files.
- Applied theoretical knowledge gained from coursework to real-world situations within the internship setting for improved understanding of industry practices.
Education
Bachelor of Arts - Political Science And Government
Arizona State University
Tempe, AZ05.2026
Associate of Arts - Political Science And Government
Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZ05.2024
High School Diploma -
Williams Field High School
Higley, AZ05.2022
Skills
- Product and Service Knowledge
- Operations Management
- Recruiting and Interviewing
- Cost Reduction
- Employee Scheduling
- Orientation and Training
- Google Drive
- Policy Enforcement
- Task prioritization
- Analytical thinking
- Industry knowledge
- Organizational skills
Affiliations
- Football
- Basketball
- Baseball
References
References available upon request.
Timeline
Assistant Manager
Just Sports Venture
06.2022 - Current
Student Intern
Williams Field High School
07.2021 - 05.2022
Bachelor of Arts - Political Science And Government
Arizona State University
Associate of Arts - Political Science And Government
Maricopa Community Colleges - Chandler-Gilbert Community College
High School Diploma -
Williams Field High School
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