Mark Miller

Corrections Officer

NYSDOCCS

Malone

07.2002 - 03.2025

Maintained consistent care, custody, and control of the inmate population while keeping the safety and security of the facility a priority.
Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
Maintained clear and open communications with facility areas, fellow officers, supervisors and the inmate population to support safe operations.
Safely transported inmates to and from work sites.
Observed and directed inmates during recreation, visits, telephone calls, training, and rehabilitation programs. Supervised inmates during their cadre and porter jobs. Responsible for hiring and firing of inmates for each porter position. As well as submitting their payroll, and conducting periodic reviews of their performance.
Maintained detailed logs of inmate behavior, incidents, and daily activities.
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Detected potential threats and quickly defused conflicts.
Responded quickly and appropriately to emergency situations that may arise within the facility.
Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
Took prisoners into custody and escorted to locations within and outside facility.
Provided first response medical care in emergency situations until professional medical staff could take over.
Provided guidance and support to inmates in need of assistance with personal matters or adjustment to prison life.
Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
Participated in training sessions to stay current on best practices in corrections and emergency response.
Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
Conducted fire, safety and sanitation inspections.
Observed daily operations throughout the facility for compliance with standards set forth by governing bodies.