Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Promoted business via social media to generate leads and maximize brand identity.
Enhanced company reputation by consistently delivering exceptional service quality to customers.
Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Promoter For 40 Gravel Bike races.
Shipping and Receiving Lead
TECT Aerospace
07.2002 - 04.2010
Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
Pulled, verified, and packaged items for shipment.
Managed warehouse space allocation strategically to accommodate changing inventory needs throughout the year.
Conducted regular audits of inventory levels to maintain accuracy and prevent stockouts or overstock situations.
Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
Trained new team members on company policies and procedures, fostering a positive work culture within the department.
Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Prepared shipping documents and invoices, processed payments, and fielded client questions.
Utilized forklift or pallet truck to load, unload, transport and store goods.
Processed required paperwork to expedite handling of shipped and received goods.
Moved shipment materials to and from designated areas using lift and hand trucks.
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Material Processor
Boeing
10.1987 - 12.2001
Ensured timely delivery of materials by coordinating with suppliers and transportation providers to maintain a consistent flow of resources.
Streamlined workflow processes for increased efficiency, leading to faster turnaround times in material preparation and delivery.
Implemented lean manufacturing principles within the material processing department for improved resource utilization and reduced waste generation.
Maintained detailed records on material usage, processing status, and output levels to facilitate accurate reporting on performance metrics.
Managed inventory levels responsibly by balancing incoming shipments with outgoing finished products while minimizing stockouts or excess surplus.
Mentored new hires in proper equipment operation procedures, safety protocols, and the importance of maintaining a clean, organized workspace.
Collaborated with other departments to ensure smooth integration between material processing operations and overall production goals.
Facilitated cross-functional communication between teams responsible for procurement, production planning, quality assurance, and logistics to optimize overall supply chain performance.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Sorted and delivered materials to different work areas and staff.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Compared shipping orders and invoices against contents received to verify accuracy.
Processed required paperwork to expedite handling of shipped and received goods.
Moved shipment materials to and from designated areas using lift and hand trucks.
Education
Northwest High School
Wichita, KS
Skills
Owned and operated Bicycle shop for 10 years Sales, Repairs and accessories