Mark Montano
Clayton,CA
Summary
Professional with experience in customer service and retail environments. Adept in ensuring customer satisfaction through effective communication and problem-solving skills. Strong focus on teamwork, adaptability, and delivering consistent results. Known for reliability, efficiency, and positive attitude in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Courtesy Clerk
Safeway
07.2021 - 08.2024
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Bakery Clerk
Safeway
07.2021 - 08.2024
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Pharmacy Technician
GKN Rx
01.2020 - 09.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Associate of Arts - Pharmacy Technician
San Joaquin Valley College
Fresno, CA10-2019
Skills
- Positive attitude
- Strong work ethic
- Customer service
- Outgoing and friendly
Timeline
Courtesy Clerk
Safeway
07.2021 - 08.2024
Bakery Clerk
Safeway
07.2021 - 08.2024
Pharmacy Technician
GKN Rx
01.2020 - 09.2020
Associate of Arts - Pharmacy Technician
San Joaquin Valley College