Mark Morales Arroyo
Oakland,CA
Summary
Dynamic Retail Sales Associate with a proven track record at Walmart.com, enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in relationship building and fluent in English and Spanish, I excel in teamwork and time management, consistently resolving issues and fostering customer loyalty.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Assured to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Walmart.com
08.2024 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- I would be a team player and would be very flexible with everyone.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Lincoln High School
Lincoln High School, 1700 Leonard Dr, San Leandro,06-2024
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer engagement
- Relationship building
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Retail Sales Associate
Walmart.com
08.2024 - Current
High School Diploma -
Lincoln High School
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