Mark Morawski
Stevensville,MD
Summary
Seasoned Terminal Manager with comprehensive background in logistics and operational management. Demonstrates strong leadership abilities alongside an aptitude for optimizing efficiency and driving growth, which has consistently resulted in improved customer satisfaction and revenue in previous roles. Possess deep knowledge of regulatory requirements, safety protocols, and process improvements. In previous employment, spearheaded initiatives to streamline operations, reduce costs, and enhance overall terminal performance.
Overview
45
45
years of professional experience
Work History
Terminal Manager
Hansen and Adkins Auto Transport
Jessup, MD
01.2014 - 05.2026
- Oversaw daily terminal operations, ensuring efficient workflow management.
- Coordinated vehicle transportation schedules with drivers and logistics teams to enhance efficiency.
- Managed maintenance and repairs of transport vehicles to uphold safety compliance.
- Trained staff on operational procedures and customer service standards.
- Provided staff training to enhance understanding of operational procedures. on operational procedures and customer service standards for improved performance.
- Implemented safety protocols to minimize risks in the terminal environment.
- Liaised with clients to resolve concerns, strengthening relationships and enhancing service delivery.
Fleet Safety Manager
Collington Services
Upper Marlboro, Maryland
06.2003 - 06.2013
- Implemented compliance measures for local and federal transportation regulations.
- Conducted regular safety audits on vehicles and equipment.
- Developed safety training programs for fleet personnel and management.
- Coordinated accident investigations and documented findings thoroughly.
- Reviewed incident reports to identify trends and areas for improvement.
- Collaborated with maintenance teams to ensure vehicle safety standards.
- Monitored safety performance metrics to drive continuous improvement initiatives.
- Developed incentive programs designed to encourage safe driving behavior among employees who operate commercial motor vehicles.
- Provided training for drivers on safe driving practices and defensive driving techniques.
- Analyzed accident reports to identify trends and develop corrective action plans.
- Investigated vehicle accidents to determine cause and liability.
- Attended industry meetings, seminars, and conferences to remain informed about changes in laws and regulations related to commercial motor vehicle operations.
- Managed budgeting process related to fleet safety initiatives such as purchasing new vehicles or implementing new technologies aimed at improving driver safety.
- Assisted in the development of a comprehensive fleet management system with tracking capabilities for vehicles, drivers, routes.
- Reviewed facility layouts and processes to identify potential hazards or unsafe conditions requiring corrective action.
- Prepared monthly reports summarizing activities such as number of inspections completed, violations found.
- Ensured all employees comply with DOT drug and alcohol testing requirements when required by law or company policy.
- Monitored driver performance records such as hours of service logs for compliance with applicable laws and regulations.
- Coordinated with insurance companies regarding claims related to vehicle accidents or incidents.
- Developed programs for the recognition of safe drivers within the organization's fleet operations program.
- Conducted regular safety audits of fleet vehicles and equipment to ensure adherence to safety standards.
- Mentored drivers and encouraged employees to successfully manage time for optimal mileage performance.
- Utilized fleet management software to streamline operations and improve data accuracy.
Terminal Operations Manager
North American Van Lines
Jessup, Maryland
06.1981 - 06.2000
- Implemented process improvements to enhance terminal efficiency and productivity.
- Oversaw inventory management, optimizing storage and handling processes.
- Trained staff on operational procedures and safety protocols consistently.
- Collaborated with other departments to streamline operational workflows efficiently.
- Organized and coordinated the daily activities of terminal operations staff.
- Assisted with developing strategies for improving operational efficiency within the terminal.
- Ensured compliance with safety regulations, local laws, and company policies.
- Monitored production schedules to ensure timely delivery of shipments to customers.
- Maintained accurate records of all cargo movements in the terminal.
- Conducted regular inspections of the facility's premises and equipment for any signs of damage or wear.
- Analyzed data related to container throughput volume, storage capacity utilization rates, dock productivity levels.
- Developed and maintained positive relationships with internal and external customers.
- Resolved customer inquiries regarding shipment status and service issues promptly.
- Resolved customer service issues regarding shipment delays or discrepancies in a timely manner.
- Supervised staff responsible for performing inventory control activities including counting, weighing, labeling, sorting, packing and unpacking goods.
Education
Some College (No Degree) - Transportation
Boise State University
Boise, IDSkills
- Terminal operations
- Workflow management
- Safety compliance
- Customer service standards
- Inventory management
- Vehicle inspection
Accomplishments
- Maryland Motor Truck Association Safety Management Council Chairman
- Maryland Motor Truck Association Executive Committee Member
Timeline
Terminal Manager
Hansen and Adkins Auto Transport
01.2014 - 05.2026
Fleet Safety Manager
Collington Services
06.2003 - 06.2013
Terminal Operations Manager
North American Van Lines
06.1981 - 06.2000
Some College (No Degree) - Transportation
Boise State University