Summary
Overview
Work History
Education
Skills
Certification
Languages
Refrences
Timeline
Generic

Ruben Rosales

El Paso,TX

Summary

Dynamic Terminal Manager with extensive experience at PAM Transportation Services Inc, excelling in safety compliance and inventory management. Proven track record in optimizing routes and enhancing operational efficiency. Strong leadership and conflict resolution skills foster team success and drive continuous improvement in terminal operations. Committed to exceeding performance standards and ensuring regulatory compliance.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Terminal Manager

PAM Transportation Services Inc
El Paso, Texas
07.2012 - Current
  • Managed daily terminal operations to ensure efficient workflow and safety compliance.
  • Trained new staff on safety protocols and operational procedures.
  • Coordinated cargo shipments and monitored inventory for timely processing.
  • Assisted in scheduling drivers and optimizing delivery routes for efficiency.
  • Maintained communication with clients regarding shipment status and requirements.
  • Implemented standard operating procedures to enhance terminal performance.
  • Supported maintenance of equipment and ensured proper functioning at all times.
  • Conducted routine inspections to monitor compliance with safety regulations.
  • Managed daily operations of the terminal, including staff scheduling and inventory management.
  • Developed safety protocols to ensure compliance with OSHA regulations and company policies.
  • Communicated with dispatched personnel and drivers to ensure efficiency.
  • Supervised worker efficiency and rectified issues with performance.
  • Reviewed invoices from vendors to ensure accuracy before payment was made.
  • Analyzed data related to customer trends and employee productivity in order to identify areas for improvement.
  • Supervised, hired, trained, evaluated, and motivated team of professionals and managed day-to-day activities of department.
  • Dispatched drivers and tracked on-time deliveries.
  • Conducted internal program reviews to assess compliance with regulatory requirements and company policies.
  • Reviewed drivers' logs, hours of service and other requirements to ensure compliance with all rules and regulations
  • Reviewed e-logs and system data to identify service hours violations, driver speed issues, and fleet safety performance problems.
  • Used database to maintain and oversee company fuel and mobile communications programs.
  • Maintained accurate records of all incoming and outgoing shipments for proper documentation.
  • Coordinated with maintenance personnel to address any equipment issues in a timely manner.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Conducted English evaluations for our B1 operators, ensuring they're compliant with DOT protocols.
  • Reviewed weekly payroll hours of employees.
  • Supervised weekly simulations for EIR inspection personnel using hidden packages, unauthorized occupants, or contaminated trailers for company protocol.

Driver Manager

Transportation Services International
El Paso, Texas
09.2009 - 05.2012
  • Managed driver schedules to optimize route efficiency and reduce delays.
  • Coordinated maintenance and repairs for fleet vehicles to ensure reliability.
  • Trained new drivers on company policies and safety protocols for compliance.
  • Monitored driver performance using tracking systems to improve service quality.
  • Resolved driver-related issues promptly to maintain operational workflow.
  • Developed relationships with drivers to foster open communication and support.
  • Implemented safety programs to promote a culture of safety within the team.
  • Collaborated with dispatch teams to enhance coordination during peak hours.
  • Tracked driver behavior, timekeeping and attendance.
  • Scheduled routes for drivers based on delivery requirements and availability.
  • Managed the daily operations of a fleet of drivers and vehicles.
  • Tracked drivers and tractors to maximize utilization.
  • Responded promptly to inquiries from customers about shipment delays or problems.
  • Performed regular audits of driver logs to ensure accuracy and completeness.
  • Kept track of driver hours and miles to achieve maximum productivity in given hours.
  • Implemented safety measures such as defensive driving courses for employees.
  • Reviewed feedback from customers regarding driver performance or services provided.
  • Created reports on driver performance, accident statistics, fuel usage.
  • Developed and maintained communications systems for safety-critical information.
  • Communicated regularly with dispatch personnel about shipments status updates.
  • Conducted annual performance reviews to assist drivers with maintaining required standards.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Consistently met company and department objectives within budget and time constraints.

Education

GED -

Region 19 Command Center
El Paso, TX
12-1999

Skills

  • Terminal operations
  • Safety compliance
  • Shipment coordination
  • Inventory management
  • Route optimization
  • Regulatory compliance
  • Customer relationship management
  • Fleet management
  • Team leadership
  • Performance evaluation
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Staff training
  • Team supervision
  • Transportation planning
  • Staff supervision
  • Warehouse management
  • DOT regulations
  • Load planning
  • Dispatch
  • FMCSA, EPA, and OSHA regulations compliance
  • Staff training and development
  • Operations management
  • Warehouse safety
  • Order picking and processing
  • Daily operations management
  • Decision-making
  • Freight handling
  • Carrier negotiations
  • Adaptability
  • Continuous improvement projects
  • Import/Export Operations
  • Active listening

Certification

  • Forklift Certified

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Refrences

  • Upon Request

Timeline

Terminal Manager

PAM Transportation Services Inc
07.2012 - Current

Driver Manager

Transportation Services International
09.2009 - 05.2012

GED -

Region 19 Command Center

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