Mark Moschini
Phoenix,AZ
Summary
Seasoned driver possessing exemplary safety record and in-depth knowledge of DOT regulations. Skilled in navigating long-haul routes, safely loading and unloading cargo. Committed to providing excellent customer service and delivering freight on time. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
34
34
years of professional experience
Work History
Linehaul Driver and Trainer
Yellow Freight
08.2015 - 07.2023
- Documented mileage, deliveries, pickups, customer issues and damages.
- Inspected load security and checked for damages.
- Answered roadside assistance calls for tows and other vehicle support.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
Solid Waste Hauler and Trainer
Waste Industries
05.1989 - 02.2014
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
No Degree - Law Enforcement
South Suburban College of Cook County
South Holland, ILSkills
- Team Goals
- Safety Protocols
- Critical Thinking
- DOT Requirements
Timeline
Linehaul Driver and Trainer
Yellow Freight
08.2015 - 07.2023
Solid Waste Hauler and Trainer
Waste Industries
05.1989 - 02.2014
No Degree - Law Enforcement
South Suburban College of Cook County
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