Mark Mosley
McClellandtown,USA
Summary
Dedicated district and store manager with extensive experience directing operations, sales, and staffing for numerous locations. Excellent record of success driving improvements and elevating public profile for any brand resulting in increased revenue. Team leader with success guiding, coaching, and motivating employees to exceed company sales goals. Successful at leveraging financial and marketing objectives to make smart merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies, and engaging with customers to promote loyalty and drive sales.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
32
32
years of professional experience
Work History
Assistant Manager
Rural King
Connellsville, PA
02.2025 - Current
- Led team in executing daily operational tasks, ensuring compliance with company policies and procedures.
- Developed training materials for new employees to enhance onboarding efficiency and knowledge retention.
- Coordinated inventory management processes, optimizing stock levels and reducing discrepancies.
- Implemented process improvements that increased workflow efficiency and reduced operational costs.
- Analyzed sales data to identify trends, informing merchandising strategies and promotional efforts.
- Mentored staff on customer service best practices, fostering a positive shopping experience for customers.
- Oversaw scheduling and labor allocation, ensuring optimal coverage during peak business hours.
- Collaborated with department heads to align operational goals with broader organizational objectives.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
STORE MANAGER
Oreilly Auto Part
Uniontown, PA
07.2024 - 09.2024
- Responsible for maximizing the financial output of the store through ensuring the team was well educated in their respective role, timely operational execution, and delivering world-class customer service with a sense of urgency and drive for results. Established and maintained a high-performance team that was proficient in driving sales to achieve financial goals, managing payroll and controlling expenses, fostering a results-driven culture, event prioritization, consistent validation, and compliance audits while being subject matter experts at all levels and willing to continually improve.
ASSISTANT MANAGER
Ollies
Uniontown, PA
03.2024 - 07.2024
- Responsible for assisting the store manager with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of reports to ensure financial and operational excellence. Provided an exceptional associate and customer experience while maintaining a presence and visibility throughout the store. Ensured all company and store metric standards were upheld and building is properly maintained. Oversaw workload assignments, talent acquisition, and training and development. Demonstrated and lived the company core culture beliefs. Handled obstacles as they occurred.
STORE MANAGER
Harbor Freight
Uniontown, PA
01.2023 - 03.2024
- Responsible for maximizing the profitability of the store, optimizing talent through timely training and development, operational execution through relentless pursuit of excellence while providing a productive and invigorating environment while holding true to the company’s core pillars of profit maximization, continued improvement, operational excellence, inventory control, maximizing sales, and managing and measuring work.
DISTRICT MANAGER
Advanced Auto Parts
Greater Pittsburgh Market, PA
03.2021 - 01.2023
- Oversaw quality of operations of 15 locations throughout the Greater Pittsburgh Market Collaborating with the CAM “Commercial Account Manager” to improve performance and grow sales throughout the District. Prepared locations for audits by analyzing marketing and inventory reports. Developed and enhanced sales and merchandising programs, positively impacting bottom-line profitability with strong growth. Sourced and recruited top talent for various retail store positions and verified recruiting processes to meet new store opening timelines. Expanded business, developed revenue, and managed market gains. Evaluated budget plans and current costs to project trends and recommended updates.
STORE MANAGER
CVS
Greensburg, PA
10.2016 - 03.2021
- The Store Manager is responsible for but not limited to total leadership and strategic operation of the retail and pharmacy daily operation including but not limited to overall store management, policy and procedure adherence, sales and inventory management, employee staffing, training and development, managing financials, delivering excellent customer service, and adhered to standard practices to maximize sales. Managed inventory tracking and physical inventory counts to minimize loss.
CO-MANAGER
Rural King
Connellsville, PA
06.2015 - 10.2016
- Responsible for hiring, training, and developing new and tenured associates. Directed the daily operations of the store, including monitoring and adjusting merchandising to maximize sales, ensuring pricing integrity, inventory control, currency flow, and loss prevention. Established and maintained a positive and productive work environment for all. Oversaw unforeseen obstacles as they occurred.
STORE MANAGER
Advanced Auto Parts
Canonsburg, PA
04.2014 - 06.2015
- Responsible for achieving sales goals and service objectives, executing team action plans, conducting retail and commercial meetings, scheduling within budget, performing profit and loss interpretation and execution, and merchandise flow. Managed growth, development, and maintenance of commercial accounts. Directed hiring, training, and development of new talent. Modeled exceptional customer service.
STORE MANAGER
AutoZone
Washington, PA
06.2012 - 04.2014
- Devised, deployed, and monitored processes to boost long-term business success and increase profit levels through high levels of customer service and merchandising. Scheduled, hired, trained, and developed new and tenured associates. Managed profit and loss, freight flow, inventory control, and all aspects of receiving. Provided DIY services. Led store meetings.
ZONE MANAGER
Lowes
Belle Vernon, PA
01.2008 - 06.2012
- Aggressively drove sales within my zone. Developed and implemented sales strategies through training and coaching. Ensured associates, department managers, and team leaders were readily available and engaged with guests and prepared to provide outstanding in-store customer experience. Directed the timely execution of merchandising and operational programs. Created an environment conducive to high job performance with a high sense of urgency and intensity.
STORE MANAGER
Foot Locker, Inc. “Champs Sports, Footaction”
Boardman, OH – Columbia, MD – Washington, PA
03.1998 - 01.2008
- Lead and directed associates and assistant managers to ensure guest satisfaction. Completed daily store operations, including loss prevention, merchandising, salesmanship, processing paperwork, balancing register drawers, producing staffing schedules, and preparing deposits. Directed structured training for management candidates for the district to prepare for placement in 6-9 months. Ensured maximum productivity is being achieved. Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
STORE MANAGER
Rentway
Monessen, PA
01.2006 - 07.2006
- Ensured profitable levels of rented merchandise to maintain profit. Coordinated and directed store operations, including training with emphasis on selling skills, loss prevention, scheduling, account management, and currency control. Ensured merchandise was refurbished properly and ready for turnover.
FOOTWEAR MANAGER
Dick’s Sporting Goods
Homestead, PA
08.2004 - 12.2005
- Responsible for visual merchandising, maximizing sales through the manager on duty program, coordinating team sales, price adjustments, loss prevention, delegation of duties, and scheduling for the department. Supported the store manager and responded to any issues that occurred.
MEN’S MERCHANDISE MANAGER
Old Navy
Washington, PA
03.2004 - 08.2004
- Worked with store manager to resolve issues within the store. Facilitated merchandise changes to maximize sales. Ensured consistent and current training for all associates. Performed essential duties, including loss prevention, scheduling to budget, and price adjustments. Oversaw the entire store in the absence of the store manager.
SALES ASSOCIATE
Finish Line
Uniontown, PA
04.1995 - 10.1998
- Maintained and organized presentable merchandise to drive continuous sales. Processed shipments. Maintained current product knowledge, plan-o-grams, and new associate orientation.
SALES ASSOCIATE
American Outfitters
Uniontown, PA
09.1995 - 08.1998
- Responsible for customer service through exceptional merchandising and customer service. Maintained current product knowledge, plan-o-grams, and cash register operations and accuracy. Stocked shelves and performed general housekeeping.
CURRENCY OPERATIONS MANAGER
Walt Disney World
Orlando, FL
01.1994 - 08.1997
- Managed on-site evaluations of register issues and internal audits. Reset registers for business overnight. Adjusted and recorded department totals for all of Epcot center. Verified deposits for all concession stands, business locations, rides, and attractions throughout the park. Cashed high monetary value checks for high-profile guests. Approved or declined checks. Attended weekly business seminars.
Education
No Degree - Hotel,Restaurant And Institutional Management
Cheyney University
Cheyney, PANo Degree - Hotel Restaurant And Inststutional Management
Fairmont State University
Fairmont, WVBusiness Management
Penn State University – Fayette Campus
Connellsville, PASkills
- Relationship building and management
- Order management
- Maximizing profitability
- Team leadership and coaching
- Staff training and development
- Training and mentoring
- Customer-oriented
- Operations
- Budgeting skills
- Team building and motivation
- Revenue generation
- Employee scheduling
- Lead generation
- Issue and conflict resolution
- Communication
- Project Planning
- Team management
- Multitasking
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Workload management
- Conflict resolution
- Retail operations
- Team building
- Operations management
- Customer rapport
- Recruiting and interviewing
- Sales strategies
- Customer relationship management (CRM)
- Retail operations management
- Strategic planning
- Sales growth
- Staff development
- Policy enforcement
- Sales reporting
- Employee performance evaluations
- Project management abilities
- Performance reviewing
- Cost control
- Succession planning
Timeline
Assistant Manager
Rural King
02.2025 - Current
STORE MANAGER
Oreilly Auto Part
07.2024 - 09.2024
ASSISTANT MANAGER
Ollies
03.2024 - 07.2024
STORE MANAGER
Harbor Freight
01.2023 - 03.2024
DISTRICT MANAGER
Advanced Auto Parts
03.2021 - 01.2023
STORE MANAGER
CVS
10.2016 - 03.2021
CO-MANAGER
Rural King
06.2015 - 10.2016
STORE MANAGER
Advanced Auto Parts
04.2014 - 06.2015
STORE MANAGER
AutoZone
06.2012 - 04.2014
ZONE MANAGER
Lowes
01.2008 - 06.2012
STORE MANAGER
Rentway
01.2006 - 07.2006
FOOTWEAR MANAGER
Dick’s Sporting Goods
08.2004 - 12.2005
MEN’S MERCHANDISE MANAGER
Old Navy
03.2004 - 08.2004
STORE MANAGER
Foot Locker, Inc. “Champs Sports, Footaction”
03.1998 - 01.2008
SALES ASSOCIATE
American Outfitters
09.1995 - 08.1998
SALES ASSOCIATE
Finish Line
04.1995 - 10.1998
CURRENCY OPERATIONS MANAGER
Walt Disney World
01.1994 - 08.1997
Business Management
Penn State University – Fayette Campus
No Degree - Hotel,Restaurant And Institutional Management
Cheyney University
No Degree - Hotel Restaurant And Inststutional Management
Fairmont State University