Mark Mullert
Georgetown,TX
Summary
Over 8 years of experience in managing and estimating residential and light commercial construction projects from pre-construction to closeout. Successfully founded and scaled a construction business to $2 million in annual revenue, leading a team of over 12 staff. Expertise in budgeting, scheduling, subcontractor management, and client relations. Recognized for delivering projects on time and within budget, fostering repeat business through exceptional customer service.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Owner/General Manager
Black Mountain Handyman, LLC
Black Mountain, North Carolina
07.2018 - 02.2026
- Founded and grew a handyman services company into a full-service remodeling and construction firm, expanding scope in response to client demand for larger, higher-end projects
- Managed a project portfolio generating approximately $2M in annual sales, including 300–400 residential handyman jobs and 40–50 residential and light commercial remodel/buildout projects annually, ranging from $30K to $250K
- Managed client lifecycle as project manager, estimator, and lead salesperson across all projects, ensuring seamless transition from initial consultation through execution and closeout.
- Scaled operations to a peak team of 12 full-time and 2–5 part-time staff, overseeing hiring, training, and retention across skilled trades and office roles
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Oversaw budgeting and financial processes to ensure fiscal responsibility and support company profitability.
- Supervised skilled tradespeople to uphold high workmanship standards.
- Established reputation for reliability and quality, resulting in strong repeat and referral business that supported sustained year-over-year growth.
- Successfully transitioned ownership by selling the company to internal team members in February 2026, ensuring continuity for staff and clients
Assistant Professor
Montreat College
Montreat, NC
08.2014 - 07.2018
- Instruct students on the foundational theories and concepts of Outdoor Education & Recreation
- Guided students in producing effective business plans and administering outdoor programs to enhance program viability
- Planned, marketed, implemented, and assessed Spring Break and Summer programs to ensure alignment with educational objectives
- Oversee Risk Management Policies & Procedures for OE Department & Outdoor Adventure Club
- Train and mentor student staff in the Outdoor Adventure Club, Climbing Wall, and Equipment Room
- Managed budget for OE equipment purchasing, repair, and maintenance to optimize resource allocation
Outdoor Adventure Coordinator
Baylor University
Waco, TX
07.2009 - 07.2014
- Plan, Lead and Assess outdoor adventure trips - caving, rock climbing, whitewater kayaking, canoeing, backpacking, mountain biking, kayak touring, and stand-up paddling boarding
- Managed Outdoor Adventure Marina and Bike Shop facilities and staff by hiring, training, scheduling, and evaluating 20+ student staff, 4 assistant managers, and 1 manager.
- Manage budget and cost analysis for trips, clinics, student guide training, and outdoor adventure rental equipment.
- Market inclusive programs catering to diverse experience and ability levels of students.
- Ensured facility and equipment reliability by coordinating regular maintenance and repair activities. and repairs for marina facility and fleet of 70+ boats (kayaks, canoes, SUP boards, and sailboats) to ensure operational readiness.
Education
Master of Science - Recreation Management
SUNY, Cortland
Cortland, NY05-2005
Bachelor of Science - Outdoor Recreation & Camp Administration
Houghton University
Houghton, NY05-2003
Skills
- Project Management & Execution
- Cost Estimating, Budgeting & Financial Management
- Scheduling & Timeline Management
- Risk mitigation
- Subcontractor Management
- Sales & Client Relationship Management
- Business Development
- Staff Recruitment, Training & Retention
- Team leadership & development
- Customer Care & Satisfaction
Certification
- Texas All Lines Insurance Adjuster License
OSHA 10
First Aid & CPR
Training
NARI- Certified Remodeling Project Manager (In progress)
PMI-CP- Construction Professional (In progress)
Xactimate Level 1
Xactimate Level 2
3 Day Wind & Hail Adjuster Training Course (TDI#145581)
2 Day: Xactimate with Sketch (TDI#145579)
Timeline
Owner/General Manager
Black Mountain Handyman, LLC
07.2018 - 02.2026
Assistant Professor
Montreat College
08.2014 - 07.2018
Outdoor Adventure Coordinator
Baylor University
07.2009 - 07.2014
Master of Science - Recreation Management
SUNY, Cortland
Bachelor of Science - Outdoor Recreation & Camp Administration
Houghton University