Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Nelson

Palm Springs,CA

Summary

Friendly and patient, consistently providing compassionate assistance and ensuring comfort for individuals with mobility needs. Knowledgeable about safely transferring and navigating wheelchairs, and skilled at maintaining clean and organized environment. Dedicated to enhancing overall experience and well-being of those in my care through attentive support.

Overview

1
1
year of professional experience

Work History

Wheelchair Pusher

Sierra Aviation Group
10.2024 - Current
  • Liaised with airline agents to check-in passengers, change tickets, rebook itineraries and fulfill special requests.
  • Located and read airport monitors to determine arrival and departure information.
  • Increased customer satisfaction by promptly addressing concerns and resolving issues related to wheelchair assistance.
  • Enhanced passenger experience by providing friendly, efficient wheelchair assistance throughout the airport.
  • Promoted a positive atmosphere for travelers by consistently displaying a courteous attitude towards both passengers and colleagues.
  • Delivered compassionate care to elderly or disabled passengers during their journey through the airport terminal.
  • Completed assigned duties in a timely manner despite high-pressure environments or tight deadlines, ensuring minimal disruption to passengers' travel plans.

Education

Xavier College Preparatory High School
Palm Desert, CA

Skills

  • Patience and tolerance
  • Reliability and punctuality
  • Respect for privacy
  • Goal-oriented mindset
  • Disability awareness
  • Assisting with transfers
  • Patient lifting techniques
  • Strong interpersonal skills

Timeline

Wheelchair Pusher

Sierra Aviation Group
10.2024 - Current

Xavier College Preparatory High School

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