Mark Nkembe

Perform venipuncture and capillary blood draws safely and accurately.

Follow the correct order of draw and utilize appropriate tubes for each test.

Verify patient identity and complete requisition forms accurately.

Label specimens correctly and maintain specimen integrity during transport.

Travel to assigned locations punctually and professionally.

Maintain a clean, organized, and fully stocked mobile phlebotomy kit.

Ensure infection-control protocols are followed in all environments.

Handle temperature-sensitive specimens properly during transport.

Provide compassionate, respectful care to all patients.

Communicate clearly with patients, families, and facility staff.

Support anxious or difficult-to-draw patients with patience and professionalism.

Maintain confidentiality and follow HIPAA guidelines at all times.

Complete all paperwork, labels, and logs accurately.

Report unusual observations, specimen issues, or patient reactions immediately.

Document incidents according to company policy.

Job Experience Summary

Performed venipuncture and capillary blood collection on diverse patient populations, including adults, pediatrics, geriatrics, and special-needs patients.

Verified patient identity, reviewed test requisition forms, and ensured accurate specimen labeling following CLIA and OSHA standards.

Collected blood specimens for routine, STAT, and specialty testing, maintaining strict chain-of-custody procedures when required.

Prepared specimens for transport by centrifuging, aliquoting, and storing according to laboratory guidelines.

Demonstrated excellent knowledge of test tubes, additives, order of draw, and specimen handling requirements.

Maintained a clean and safe work environment by adhering to infection-control protocols and proper PPE usage.

Delivered compassionate patient care, providing support and reassurance to anxious or first-time patients.

Accurately documented collections in EMR systems and communicated effectively with nurses, providers, and laboratory staff.

Assisted with quality-control activities, supply inventory, equipment checks, and daily operational tasks.

Trained new students and staff in proper phlebotomy techniques and safety procedures.

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards