- DIY and Home Improvement
- Boating, fishing, riding quads and motorcycles
- Restoring and repairing my girlfriends corvette
- Helping with tune and repair at the dragstrip
Mark Ogden
West Linn,OR
Summary
Dynamic and reliable Associate Driver at HD Supply, recognized for maintaining a clean driving record and exceptional customer service. Expert in route planning and safety protocols, I consistently enhanced delivery efficiency while fostering strong client relationships. Proven ability to train staff and implement process improvements, ensuring timely and safe transportation of goods.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Associate Driver
HD Supply
Gresham, OR
08.2022 - Current
- Operated delivery vehicles to transport products safely and efficiently.
- Maintained accurate logs of deliveries and vehicle maintenance activities.
- Ensured compliance with safety regulations during transportation tasks.
- Assisted in loading and unloading materials while adhering to safety protocols.
- Collaborated with warehouse staff to streamline delivery schedules and routes.
- Monitored traffic patterns and adjusted routes for timely deliveries.
- Followed all relevant traffic laws and safety regulations.
- Implemented process improvements to enhance delivery efficiency and reliability.
- Trained new drivers on operational procedures and safety guidelines.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
Automotive Parts Specialist
Southwest Nebraska Farm And Auto (NAPA)
McCook, NE
02.2022 - 08.2022
- Assisted customers in identifying and selecting appropriate automotive parts based on vehicle specifications.
- Maintained accurate inventory records using NAPA's inventory management system to ensure stock levels met demand.
- Provided technical support by answering customer inquiries regarding parts compatibility and installation processes.
- Collaborated with team members to streamline order fulfillment processes, enhancing overall efficiency in operations.
- Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Improved customer satisfaction by providing expert advice on automotive parts and their applications.
- Managed warranty claims processing, ensuring timely resolution for both customers and vendors.
- Increased store revenue by cross-selling products and upselling services to customers.
Automotive Mechanic
Jiffy Lube Multicare +
Keizer, OR
07.2016 - 12.2021
- Diagnosed and repaired automotive systems, ensuring optimal performance and safety standards.
- Conducted routine maintenance services, including oil changes, brake inspections, and tire rotations.
- Collaborated with team members to improve workflow efficiency and service turnaround times.
- Trained junior mechanics on best practices for vehicle diagnostics and repair techniques.
- Utilized diagnostic tools to identify issues promptly, minimizing downtime for customers' vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Test drove vehicles to determine problems and test repairs.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested equipment to locate worn and damaged parts.
- Followed established safety procedures and techniques when working under lifted vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Assessed vehicle maintenance status and completed needed service.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Improved customer satisfaction by providing timely and accurate diagnostics of vehicle issues.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Reduced downtime for customers by completing automotive repairs in a timely manner.
- Maintained functionality and reliability of engines, machines, and systems through regular diagnostic checks.
- Boosted customer confidence with clear explanations of diagnostic findings and proposed solutions.
- Read and followed technical documentation to complete accurate repairs.
- Ensured safety compliance by performing thorough inspections on vehicles and implementing necessary repairs.
- Established strong relationships with suppliers, securing favorable pricing for parts and materials.
- Exceeded customer expectations by consistently delivering exceptional service and workmanship.
Education
High School Diploma -
McNary
Keizer, OR05-1986
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Loading and unloading
- Safety protocols
- Defensive driving
- Vehicle inspection
- Safety management
- Route planning
- Driving in adverse conditions
- Navigational systems and GPS
- Route management
- Transportation
- Traffic law observation
- Inclement weather driving
- Accident prevention
- Relationship building
- Heavy lifting
- DOT compliance
- Equipment monitoring
- Materials transport
- Shipping and packaging
- Customer rapport
- Strategic planning
- Attention to detail
- Conflict resolution
- Staff development
- [Type] vehicles expertise
- Friendly and outgoing
- Verbal and written communication
- Physical stamina
- Patience and tact
- Emergency response
- Load securing
- Safe driving techniques
- Multitasking Abilities
- Interpersonal skills
- Teamwork and collaboration
- Problem-solving abilities
- Self motivation
- Excellent communication
Accomplishments
- Achieved a rating of successful by completing deliveries in a focused and timely manner with accuracy and efficiency.
Certification
Champion of the road winner 2024 From HD Supply -
- DOT certified in HAZMAT training as it pertains to transportation of dangerous chemicals.
- No preventable accidents in over 15,000 deliveries as of January 2025.
Interests
Timeline
Associate Driver
HD Supply
08.2022 - Current
Automotive Parts Specialist
Southwest Nebraska Farm And Auto (NAPA)
02.2022 - 08.2022
Automotive Mechanic
Jiffy Lube Multicare +
07.2016 - 12.2021
High School Diploma -
McNary