Mark Orlinsky
Delray Beach
Summary
Dynamic Licensed Call Center Medicare Agent with a proven track record at Carida Insurance, excelling in client retention and business development. Skilled in needs assessment and CRM, I consistently met sales targets while delivering compassionate support and tailored solutions, ensuring client satisfaction and loyalty in a competitive market.
Overview
26
26
years of professional experience
Work History
Licensed Call Center Medicare Agent
Carida Insurance
06.2024 - Current
- Provide personalized guidance on Medicare Advantage plans, supplemental insurance, and prescription drug coverage.
- Build trust through clear, concise communication, ensuring clients feel informed and supported throughout the decision-making process.
- Met or exceed sales targets while prioritizing the needs and satisfaction of your clients.
- Stay up-to-date on industry developments, plan changes, and regulatory requirements to maintain expertise.
Licensed Call Center Insurance Agent
SelectQuote Insurance
01.2024 - 05.2024
- Present and sell life and health insurance products, addressing concerns and answering questions.
- Built relationships with clients to ensure long-term satisfaction and loyalty.
- Met sales targets and strived for continuous performance improvement.
Family Service Counselor
The Gardens of Boca Raton
06.2021 - 01.2022
- Company Overview: NorthStar Memorial Group
- Guided hundreds of families through the funeral planning process, providing compassionate support and tailored solutions to meet their emotional and financial needs.
- Implemented innovative marketing strategies such as hosting seminars and utilizing social media platforms to increase brand awareness and attract new clientele.
- NorthStar Memorial Group
Licensed Financial Advisor/Insurance Agent
Cetera Group
10.1999 - 03.2020
- Crafted comprehensive financial blueprints encompassing retirement planning, investment optimization, tax mitigation and legacy planning to maximize client financial prosperity and security.
Education
MBA - Management
Nova Southeastern University
BS - Finance
Drexel University
Skills
- Business Development
- Client Retention
- CRM
- Cross Selling & Upselling
- Senior Market Selling
- Leadership
- Microsoft Suite
- Client relationship management
- Problem solving
- Needs assessment
- Adaptability and flexibility
Websites
Timeline
Licensed Call Center Medicare Agent
Carida Insurance
06.2024 - Current
Licensed Call Center Insurance Agent
SelectQuote Insurance
01.2024 - 05.2024
Family Service Counselor
The Gardens of Boca Raton
06.2021 - 01.2022
Licensed Financial Advisor/Insurance Agent
Cetera Group
10.1999 - 03.2020
MBA - Management
Nova Southeastern University
BS - Finance
Drexel University
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