Summary
Overview
Work History
Education
Skills
Timeline
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Mark Pendergrass

Fernley,NV

Summary

Dynamic operations professional with a proven track record at Panasonic of North America, adept in enhancing operational efficiency and achieving high levels of customer satisfaction. Skilled in maintaining equipment and adaptable to change, I excel in streamlining processes and leading teams to exceed production goals while ensuring workplace safety.

Overview

13
13
years of professional experience

Work History

Inbound Receiver

Walmart
08.2024 - 10.2024
  • Maintained a safe work environment by adhering to safety guidelines and properly operating equipment during the receiving process.
  • Optimized space utilization within the warehouse by efficiently organizing received items based on size, weight, and category requirements.
  • Collaborated with team members to unload trucks, expedite the receiving process, and minimize delays.
  • Increased operational efficiency through proper storage of received items according to company standards and procedures.
  • Facilitated smooth transitions between shifts by thoroughly documenting all relevant information pertaining to received goods during each shift changeover period.
  • Reduced discrepancies in inventory by promptly identifying and reporting damaged or missing items upon receipt.

Machine Operator Technician

Panasonic of North America
11.2023 - 08.2024
  • Operated machining equipment safely with team of operators.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Complied with company and OSHA safety rules and regulations.
  • Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.
  • Served as a subject matter expert on specific machines, providing guidance and support to colleagues when needed.
  • Assisted in training new operators on proper machine usage, ensuring adherence to company standards and guidelines.
  • Collaborated with team members to identify areas for process improvement, leading to enhanced operational efficiency.
  • Maintained equipment performance by lubricating and cleaning components.
  • Played an instrumental role in achieving targeted production goals while maintaining strict adherence to quality standards.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.

Supervisor of Operations

SNA Landscaping
01.2012 - 11.2023
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Education

High School Diploma -

Napa High School
Napa, CA
06-1992

Skills

  • Loading and unloading
  • Shipping and receiving
  • Adaptable to change
  • Maintaining equipment
  • Barcode scanning
  • Package handling
  • Materials transportation
  • Merchandise staging
  • Shipping and receiving tracking
  • Warehouse Safety

Timeline

Inbound Receiver

Walmart
08.2024 - 10.2024

Machine Operator Technician

Panasonic of North America
11.2023 - 08.2024

Supervisor of Operations

SNA Landscaping
01.2012 - 11.2023

High School Diploma -

Napa High School

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Mark Pendergrass