Mark Picarello
Wilmington,Deleware
Summary
Aspiring Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in a variety of establishments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Railroad Track Maintainer
Amtrak
Wilmington, DE
03.2016 - Current
- Performed inspections, diagnostics and troubleshooting on structures, equipment and devices and determined appropriate repair work.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Sales Associate
Home Depot
Bel Air, MD
06.2014 - 02.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
Restaurant Team Member
Crab Quarters
Middle River, MD
01.2011 - 02.2014
- Greeted guests pleasantly and answered menu questions.
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Cleared trays and removed trash from tables before sanitizing surfaces.
Education
Diploma of Mixology -
03.2023
High School Diploma -
06.2011
Skills
- Classic Cocktails
- Liquor, Beer and Wine Knowledge
- Attending Multiple Customers
- Preservation Methods
Certification
- TIPS Delaware On-Premise Responsible Alcoholic Beverage Server Training - Received Certification 3/2023
- RAMP Server/Seller Training - Received Certification 3/2023
Timeline
Railroad Track Maintainer - Amtrak
03.2016 - Current
Sales Associate - Home Depot
06.2014 - 02.2016
Restaurant Team Member - Crab Quarters
01.2011 - 02.2014
The Mainline Center For Bartending - Diploma of Mixology,
Kenwood High School Ib And Sports Science - High School Diploma,