Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MARK P. LOWRANCE

Cypress ,TX

Summary

To acquire a position that will allow me to utilize my skills as a Human Service professional for the advancement of both the company & myself. Detail oriented, highly organized Case Manager with 3 years' experience providing thorough and skillful support to individuals in need.

Professional driver offering several years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.

Dedicated Driver focused on satisfying passengers with fast, professional service. Runs smooth, efficient routes without issue to meet schedules and exceed expectations. Understands DOT rules and basic vehicle maintenance.

Reliable professional in transportation, known for maintaining high productivity and efficiently completing tasks. Skilled in safe driving practices, customer service, and route planning. Excel at time management, problem-solving, and communication, ensuring smooth operation and passenger satisfaction.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

28
28
years of professional experience

Work History

Uber Partner

Uber
Houston, TX
08.2014 - Current
  • Coordinated schedules for drivers to optimize ride availability and efficiency.
  • Monitored driver performance to ensure adherence to safety and service standards.
  • Assisted in resolving driver and rider issues through effective communication strategies.
  • Greeted passengers and provided a safe and comfortable ride to their destination.
  • Utilized GPS navigation systems to ensure timely arrival at destinations.
  • Followed company policies and procedures related to driver conduct on the road.
  • Maintained valid driver's license at all times according to state regulations.
  • Monitored traffic conditions in order to plan the most efficient route for each passenger.
  • Maintained cleanliness of interior and exterior of vehicle.
  • Organized vehicle maintenance and ensured it was up to date with all required certifications.
  • Displayed excellent knowledge of city streets and landmarks in order to provide accurate directions.

Production Engineer

Poe Diamond Entertainment
Houston, Texas
01.2006 - Current
  • Record Artists music in a studio setting and mix and master music projects.

Safety Transportation Manager

Continental Airlines Chelsea FSD
Houston, Texas
01.2006 - 12.2006
  • Supervised 7 managers who overseen and ensure training for all new and currently employed associates for Continental Airlines Chelsea Food Service Division - IAH.
  • Supervised 40 associates per shift & 7 safety leads whom reported directly to me with all safety related issues
  • Practiced & executed all new safety procedures as implemented by OSHA & Continental Airlines

Seasonal Supervisor Transportation

Continental Airlines Chelsea FSD
Houston, Texas
07.2005 - 02.2006
  • Overseen the daily operation in the Transportation Department
  • Monitored & prepared employees schedules & their performance evaluations
  • Managed all safety matters pertaining to Transportation Department

Transportation Team Lead

Continental Airlines Chelsea FSD
Houston, Texas
04.2002 - 07.2005
  • Supervised the catering operation for departing flights to ensure on-time departures
  • Responsible for monitoring the daily work schedules of 20 employees
  • Catered to VIP and high profile charter flights

Transportation Driver

Continental Airlines Chelsea FSD
Houston, Texas
06.2001 - 04.2002
  • Customer Service Rep for meals and equipment delivered & catered on Continental flights on a daily basis

Landscaper

Martelly Maintenance & Building Inc.
Houston, Texas
03.2001 - 06.2001
  • Discarded debris & daily maintenance of site area
  • Stripped & build fences

Volunteers of America-Eden House
Bronx, NY
01.1998 - 04.2001
  • Conducted internal audits of case record
  • Served as a liaison with various social service agencies, educational establishments and healthcare providers
  • Provided counseling to individuals with mental illness, substance abuse and those with HIV/AIDS
  • Assessed clients physical, mental and or emotional deficiencies and outfitted a course of action to achieve their goals
  • Managed a caseload of 26-30 clients

Education

360 Training Hippa Exams
08.2025 - 08.2025

Hippa For Healthcare Workers

360 Training
08.2025 - 08.2025

High School Diploma -

Aquilla Wyatt Progressive High School
Houston, Texas

Skills

  • Case management
  • Crisis intervention techniques
  • Treatment and discharge planning
  • Experience with homeless population
  • Reliable
  • Highly organized
  • Excellent interpersonal skills
  • Knowledgeable of Microsoft word/Excel/Power point
  • Type 40 WPM
  • Time management
  • Effective communication
  • Attention to detail
  • Route planning
  • Punctuality
  • Efficient driving
  • Cleanliness
  • Safe driving
  • Excellent navigation
  • Passenger transportation
  • GPS proficiency
  • Stress management

References

Available upon request

Timeline

360 Training Hippa Exams
08.2025 - 08.2025

Hippa For Healthcare Workers

360 Training
08.2025 - 08.2025

Uber Partner

Uber
08.2014 - Current

Production Engineer

Poe Diamond Entertainment
01.2006 - Current

Safety Transportation Manager

Continental Airlines Chelsea FSD
01.2006 - 12.2006

Seasonal Supervisor Transportation

Continental Airlines Chelsea FSD
07.2005 - 02.2006

Transportation Team Lead

Continental Airlines Chelsea FSD
04.2002 - 07.2005

Transportation Driver

Continental Airlines Chelsea FSD
06.2001 - 04.2002

Landscaper

Martelly Maintenance & Building Inc.
03.2001 - 06.2001

Volunteers of America-Eden House
01.1998 - 04.2001

High School Diploma -

Aquilla Wyatt Progressive High School
MARK P. LOWRANCE