Mark Popejoy
Haughton,LA
Summary
Driven Field Service Technician with proven expertise in troubleshooting, repair, and technical troubleshooting honed at Louisiana Cat and other industry-leading firms. Excelled in continuous learning, achieving CAT certifications, and fostering teamwork. Demonstrated exceptional problem-solving and schematic interpretation skills, significantly enhancing operational efficiencies and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Field Service Technician
Louisiana Cat
03.2019 - Current
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Delivering professional quality on full Engine teardowns and Certified Overhauls on Diesel and Natural gas engines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Reprogramming modules and updating software flash files in order to repair equipment efficiently using CAT ET.
- Utilizing schematics troubleshooting complex electrical issues.
Shop/Field Technician
Schlumberger
08.2017 - 03.2019
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Installed upgraded components and systems to extend service life on components.
- Performed necessary repairs in a timely fashion in order to sustain operations.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
Field Service Technician
BJ Services
02.2014 - 08.2017
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues with mostly Detroit and Cummins powered equipment/tractors with Cummins Insite and D-Deck
- Performed DOT annual inspections on all heavy duty tractors/equipment
Education
High School Diploma -
Haughton High School
Haughton, LA05.2010
Skills
- Problem-Solving
- CAT Certifications
- Troubleshooting and repair
- Field Repairs
- Technical Troubleshooting
- Teamwork and Coordination
- Schematic Interpretation
- Class A CDL
- Positive Attitude
Certification
CAT Electronic Fundamentals
CAT Electronics Troubleshooting
CAT Electronic Sensors and Sensor Logic
CAT D3500 Master Mechanic
Timeline
Field Service Technician
Louisiana Cat
03.2019 - Current
Shop/Field Technician
Schlumberger
08.2017 - 03.2019
Field Service Technician
BJ Services
02.2014 - 08.2017
High School Diploma -
Haughton High School
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