Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Mark Popp

Russell,KS

Summary

Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.

Overview

13
13
years of professional experience

Work History

Insurance Agent

Popp Insurance Agency
01.2011 - Current
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Obtained underwriting approval by completing application for coverage.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
  • Investigated and processed claims swiftly to keep customers satisfied.
  • Identified potential risks in client businesses and recommended appropriate insurance coverage.
  • Educated clients on insurance policies and procedures.
  • Calculated premiums and established payment methods for sales.
  • Met with customers to provide information about available products and policies.
  • Conducted annual reviews of existing policies to update information.

Education

Bachelor of Science - Criminal Justice

Fort Hays State University
Hays, KS
05.1998

Skills

  • Business Planning
  • Policy Adjustment Knowledge
  • Customer Follow-Up
  • Quote Information
  • Asset Protection Expertise
  • Insurance Coverage Review
  • Agent Support
  • Life Insurance

Timeline

Insurance Agent

Popp Insurance Agency
01.2011 - Current

Bachelor of Science - Criminal Justice

Fort Hays State University
Mark Popp