MARK POTTER
Target
Rochester,NY
7
years of professional experience
Results-oriented professional with strong communication skills, engaging effectively across all management levels. Expertise in process improvement drives team efficiency and effectiveness. Attention to detail ensures accuracy, while analytical abilities enable effective problem-solving. Committed to fostering collaboration that enhances productivity and innovation.
Work History
Closing team leader
1 Year 9 Months- Oversaw store operations from late afternoon to close, ensuring smooth transitions and readiness for the next day
- Cleared and secured the store at night to ensure safety and security
- Maintained Target’s brand standards through consistent nightly routines and visual merchandising
- Coached team members on fulfillment, stocking, and replenishment processes to improve workflow efficiency
- Led store team members to maintain guest service, sales floor standards, and operational consistency
- Trained new team members on Target policies, safety procedures, and service expectations
- Communicated work assignments clearly to support coverage, productivity, and schedule adherence
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed
- Evaluated team performance and addressed operational issues to maintain service standards
General Merchandise Team Leader
1 Year 4 Months- Specialized in presentation and pricing
- Coordinated 3-week project outlook with leaders to ensure timely completion of initiatives
- Led inbound team in trailer unloads and managed merchandising efforts for optimal product presentation
- Led merchandise presentations, ensuring salesfloor zoning, replenishment, and planogram execution met Target standards
- Coached team members on transition sets, stocking priorities, and backroom organization for consistent workflow
- Trained team on safe equipment use, cart handling, and backroom processes to support compliant operations
- Oversaw the timely execution of promotional events, ensuring accurate pricing and signage for all featured products
Team Member
4 Years- Maintained accurate inventory levels to support efficient stock management
- Supported fulfillment tasks by picking, packing, and staging orders accurately
- Delivered guest service, answered product questions, and resolved concerns on sales floor.
- Restocked merchandise, maintained zoning standards, and organized backroom inventory for accurate replenishment.
- Processed cashier transactions, handled payments, and supported checkout efficiency during peak traffic.
Tent Manager
3 Years 2 Months- Organized and inventoried shipments into storage area, enhancing workflow and readiness for sales.
- Researched and learned all TNT products sold on site to better assist customers with informed recommendations.
- Provided customer service, resolved issues, and accurately operated point of sale system for efficient sales transactions.
- Coordinated product receiving, stock replenishment, and display execution for high-volume selling periods.
- Monitored inventory accuracy, resolved discrepancies, and maintained organized stockroom procedures.
Education
Associates - Engineering Science
Completed 62 total credit hours towards Associates in Engineering Science
Skills
People management
Team motivation
Workload management
Operational efficiency
Attention to detail
Teamwork and collaboration
OTHER TRAINING
Completed an eight-week sales and marketing course, 2021
Timeline
Closing team leader
Target
01.2025 - CurrentRead More
General Merchandise Team Leader
Target
09.2023 - 01.2025Read More
Team Member
Target
09.2019 - 09.2023Read More
Tent Manager
TNT Fireworks
06.2019 - 08.2022Read More
Monroe Community College
Associates from Engineering Science
Read More