Mark Prieto
El Paso,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
7
7
years of professional experience
Work History
Barback
The Hoppy Monk
11.2023 - Current
- Answered customer questions about food and beverage items and assisted with menu selections.
- Delivered food to customers at bar and tables.
- Restocked ice, condiments, and snacks.
- Learned how to make wide variety of mixed drinks.
- Replaced empty kegs and soda syrups.
Suites Supervisor
Professional Sports Catering
04.2021 - 06.2024
- Established a reputation for providing exceptional service, earning recognition as a top-performing Suite Supervisor within the organization.
- Enhanced guest satisfaction by addressing and resolving issues promptly and efficiently.
- Utilized advanced problem-solving skills to address any guest concerns or complaints effectively while maintaining composure under pressure situations.
- Communicated repair needs to maintenance staff.
Food Runner
Professional Sports Catering
03.2018 - 10.2021
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Completed final preparations of dishes and quickly delivered items to customers.
- Relayed orders and special requests to cooks.
- Offered insight into menu items to answer customer questions.
Courtesy Clerk
Albertsons
06.2020 - 03.2021
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Escorted customers to desired merchandise location.
- Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
- Delivered exceptional customer service by greeting customers and directing to desired items.
Education
Some College (No Degree) -
The University of Texas At El Paso
El Paso, TXHigh School Diploma -
Bowie High School
06.2016
Skills
- Cleaning and sanitizing methods
- Guest service
- Closing duties
- Relationship building
- Serving staff support
- Efficient multitasking
Timeline
Barback
The Hoppy Monk
11.2023 - Current
Suites Supervisor
Professional Sports Catering
04.2021 - 06.2024
Courtesy Clerk
Albertsons
06.2020 - 03.2021
Food Runner
Professional Sports Catering
03.2018 - 10.2021
High School Diploma -
Bowie High School
Some College (No Degree) -
The University of Texas At El Paso
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