Mark Renfrow
Omaha,NE
Summary
Efficient BSA/AML Coordinator who brings 7 years of banking experience in various departments. Proficient in research, problem solving, data entry, and comfortable in a fast-paced environment. A life-long learner who is dependable, and performance-driven.
Overview
8
8
years of professional experience
Work History
BSA/AML CTR Coordinator II
BMO Harris Bank NA
01.2022 - Current
- Collected, defined and analyzed business requirements.
- Tracked feedback at all levels and researched resolutions for common concerns.
- Identified and escalated suspicious activity by filing appropriate forms/notifications for further review.
- Reviewed, created, deleted, and edited various currency transactions reporting in appropriate systems.
- Contacted branches by e-mail to obtain or notify of missing or incorrect information and ensured that all business partners are aware for acknowledgement on Branch Self Assessment Quarterly review.
PFD Coordinator II
Bank of the West
01.2017 - 01.2022
- Processed payments to consumer loans, ensuring compliance with bank policies and applicable federal regulations in a timely manner
- Processed incoming mail.
Business Banking Representative
Bank of the West
01.2016 - 01.2017
- Answered inbound calls in a high volume call center environment
- Assisted customers inquiring about their bank accounts and resolved any issues or errors in a timely, friendly manner.
Education
High School Diploma -
Central High School
Omaha, NE2010
Skills
- Organized, with a keen attention for detail
- Motivated, quick learner who enjoys a fast-paced work environment
- Expert computer skills, and comfortable with technology
- Excellent interpersonal skills, with the ability to work in a variety of situations: independently, or as a team
- Extensive knowledge of banking and payment systems through previous experience
- Working knowledge of BSA/AML regulations pertaining to Large Currency Transactions
Timeline
BSA/AML CTR Coordinator II
BMO Harris Bank NA
01.2022 - Current
PFD Coordinator II
Bank of the West
01.2017 - 01.2022
Business Banking Representative
Bank of the West
01.2016 - 01.2017
High School Diploma -
Central High School
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