Mark Retallick
Southbury,CT
Summary
Results-driven operations supervisor with expertise in training, staff scheduling, and workflow optimization. Committed to enhancing team productivity and maintaining efficient package handling processes.
Overview
19
19
years of professional experience
Work History
Operations Supervisor
Fed Ex Ground
Middletown, Connecticut
08.2026 - Current
- Coordinated team activities to ensure consistent workflow and maximize productivity.
- Supported daily operations by optimizing package processing protocols.
- Assisted with daily operations by scheduling staff, assigning tasks, and tracking progress.
- Trained new employees on job duties and company policies to enhance the onboarding experience.
Courier Driver
Federal Express
Danbury, CT
10.2007 - 08.2026
- Maintained adherence to stringent delivery deadlines.
- Loaded and unloaded packages safely to prevent damage.
- Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
- Maintained accurate logs of deliveries and pickups.
- Answered customer questions on courier features of service, keeping customers informed about company and services.
Education
High School Diploma -
New Milford High School
New Milford, CTSkills
- Operations coordination
- Workflow optimization
- Staff scheduling
- Logistics management
- Performance management
- Employee training
- Customer management
Timeline
Operations Supervisor
Fed Ex Ground
08.2026 - Current
Courier Driver
Federal Express
10.2007 - 08.2026
High School Diploma -
New Milford High School