Mark Rivas
GILROY,CA
Summary
Perceptive Employment Specialist passionate about helping others reach personal and professional goals. Highly skilled at networking to build vital relationships with leading area employers. Strategic when placing clients in rewarding jobs based on skills, interests and abilities. Successful at coaching clients on resume writing, interviewing, time management and teamwork.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Employment Specialist (STRIVE Program)
Goodwill Of Silicon Valley
10.2022 - Current
- Advised clients on job searching, interviewing and resume writing techniques to increase employment chances.
- Recognized client employment barriers and devised strategies to resolve.
- Matched clients to open positions based on skills and work requirements.
- Assessed individuals to identify skills, strengths and interests for job placement.
Manager in Training
California Check Cashing
02.2022 - 10.2022
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
General Manager
McDonald's
11.2019 - 01.2020
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
High School Diploma -
Bachelor of Science - Crisis Counseling
Skills
- Remote Conferencing and Communication
- Conduct Orientations and Training
- Employee Coaching
- Resume Building
- Development Activities
- Motivational Strategies
- Retention Program Development
- Program Planning
- Career Path Identification
- In-Person and Telephone Interviewing
- Program Goals
- Training Development and Execution
Certification
- HMIS
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Employment Specialist (STRIVE Program) - Goodwill Of Silicon Valley
10.2022 - Current
Manager in Training - California Check Cashing
02.2022 - 10.2022
General Manager - McDonald's
11.2019 - 01.2020
Gilroy High School - High School Diploma,
Liberty University - Bachelor of Science, Crisis Counseling
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