Mark Rogers
Dallas,TX
Summary
Compassionate professional with a background in patient transport and lifeguarding. Known for exceptional customer service and strong verbal communication skills, ensuring patient comfort and safety during transitions within the hospital.
Overview
10
10
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Patient Transporter
Parkland Hospital
03.2023 - Current
- Transported patients safely to various departments within hospital using wheelchair and stretcher equipment.
- Assisted nursing staff by ensuring timely patient transfers to enhance workflow efficiency.
- Trained new transport team members on protocols and best practices for patient handling and safety.
- Warmly greeted patients and visitors and made each feel welcome.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Facilitated smooth transitions between different areas of the hospital by coordinating with clinical staff during patient transfers.
Lifeguard
YMCA Dallas
05.2016 - 01.2024
- Monitored pool activities to ensure safety and adherence to rules.
- Responded promptly to emergencies, administering first aid and CPR as needed.
- Conducted regular safety drills, reinforcing emergency response protocols among staff.
- Evaluated facility conditions regularly, reporting maintenance needs to ensure safety standards.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Education
High School Diploma -
Pegasus Carter School
Dallas, TX 08.2010 - 06.2014
Skills
- Patient safety
- Patient communication
- Patient confidentiality
- Customer service
- Basic life support certification
- Infection control
- Staff coordination
- Equipment cleaning and inspection
- Verbal and written communication
Certification
- Certified Patient Transporter, Parkland Hospital - March 2023-present time
- Red Cross CPR and First Aid Training - 2025-present time
Timeline
Patient Transporter
Parkland Hospital
03.2023 - Current
Lifeguard
YMCA Dallas
05.2016 - 01.2024
High School Diploma -
Pegasus Carter School
08.2010 - 06.2014