Mark Sanders
Phoenix,US
Summary
Director, Office of International and Border Affairs with over 12 years of experience. Creating strategic partnerships, and enhancing government relations. Skilled in team management, international relations, and project management. Leading cross-border transportation initiatives, and fostering regional economic growth. Passionate about advancing sustainable transportation solutions, and strengthening diplomatic ties to drive impactful policy development.
Overview
23
23
years of professional experience
Work History
Director, Office of International and Border Affairs
Arizona Department of Transportation (ADOT)
Phoenix, US
01.2016 - Current
- Forge strategic ties with Mexican officials to boost Arizona-Sonora cross border initiatives
- Lead government relations in Southern Arizona, enhancing cross-border collaboration
- Serve as International Liaison, aiding border officers in safety outreach for Mexican trucking
- Organize cross-border transportation meetings, fostering cooperation with Mexican counterparts
- Led strategic international partnerships between Arizona and Mexico, developing cross-border transportation initiatives and fostering regional economic growth
- Orchestrate binational infrastructure projects, bridging governmental stakeholders
- Direct high-level diplomatic relations with Mexican officials, strengthening regional cooperation and advancing shared transportation objectives
- Spearhead border safety education programs, enhancing compliance and operational efficiency in cross-border transportation operations
- Drive strategic policy development for the Arizona-Sonora Megaregion, establishing frameworks for sustainable transportation growth
- Champion cross-border transportation initiatives through diplomatic partnerships
Business Enterprise Manager ADOT Innovation Group
Arizona Department of Transportation (ADOT)
Phoenix, US
01.2013 - Current
- Identify transportation assets for corporate sponsor opportunities
- Provide business solutions for departments within ADOT
- Liaison between ADOT and corporate sponsors
- Created the Incident Response Unit (IRU) GEICO sponsorship program
- Manage the sponsor-a-highway program
- Manage the Motor Vehicle Department (MVD) digital signage sponsorship program through corporate sponsorship initiatives for transportation assets, developing strategic partnerships and revenue streams
Regional Sales Director Business Wireless Solutions (Verizon)
Vodafone International
Granada, Spain
01.2007 - 01.2013
- Managed a team of forty-five sales associates and over 2000 business accounts in the southern region of Spain
- Conducted sales and operating procedure courses for all associates in accordance with Vodafone Sales Academy certification standards
- Participated in recruiting and on-boarding of all new sales associates
Sales Director, Vodafone GPS Tracking Services, Southern Spain
Vodafone International
Granada, Spain
01.2005 - 01.2007
- Led product demos for corporate clients, boosting GPS tracking sales by 20%
- Oversaw a team of 10, managing over 1000 client accounts with precision
- Expanded client base by 20%, enhancing service reach and customer satisfaction
Customer Service and Retention Program Manager
Vodafone International
Granada, Spain
01.2002 - 01.2005
- Provided service and support for Vodafone Business Wireless subscribers in the southern Spain market
- Implemented customer service strategies resulting in a ninety percent retention rate
- Managed 40 customer service representatives and over 2000 accounts
Education
Bachelor of Arts - Spanish, International Commercial Relations Emphasis
Northern Arizona University
Flagstaff, ArizonaSkills
- Government Relations
- International Relations
- Leadership
- Sales Management
- Customer Service
- Business Development
- Strategic Planning
- Team Management
Languages
- English, fluent oral and written
- Spanish, fluent oral and written
Additional Information
Managed the first Safety Corridor in Sonora, Mexico., Managed the Arizona, Sonora Border Infrastructure Master Plan., Briefed Mexican President, Manuel Lopez Obrador on Border Projects., Established a network of elected officials for government relations purposes., Flinn-Brown Fellow, Cohort Class of 2018, Arizona State Board on Geographic and Historic Names
Timeline
Director, Office of International and Border Affairs
Arizona Department of Transportation (ADOT)
01.2016 - Current
Business Enterprise Manager ADOT Innovation Group
Arizona Department of Transportation (ADOT)
01.2013 - Current
Regional Sales Director Business Wireless Solutions (Verizon)
Vodafone International
01.2007 - 01.2013
Sales Director, Vodafone GPS Tracking Services, Southern Spain
Vodafone International
01.2005 - 01.2007
Customer Service and Retention Program Manager
Vodafone International
01.2002 - 01.2005
Bachelor of Arts - Spanish, International Commercial Relations Emphasis
Northern Arizona University
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