MARK SANSING
Construction
Floresville,TX
Summary
Possess 35 years experience in the commercial and residential construction industry. Possess talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
24
24
years of professional experience
3
3
years of post-secondary education
Work History
Director of Special
Cram Roofing Co
San Antonio, TX
10.2022 - 05.2023
- Worked closely with organizational leadership and board of directors to strategically affect operational direction
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets
- Delegated assignments based on plans, project needs and knowledge of individual team members
- Hired and directed teams to achieve daily and long-term operations and business goals.
Service Department Manager/Project Manager
American Roofing & Metal Company, Inc
San Antonio, TX
03.1999 - 01.2009
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks
- Met with customers to discuss service needs and develop effective and practical solutions
- Trained less-skilled service workers on standards, efficiency and conflict resolution for best-in-class customer service
- Monitored team performance, adhered to service level agreements (SLAS) and provided
Skills
- Estimating
- RFI, MSA, P&S, RFP, AHA, SOV
- Customer service
- Value engineering
- Data analysis
- Microsoft
- Active listening
- Preconstruction analysis
- Job analysis
- Meet budget and schedule targets
- Project Management
- Manage Contracts
- Staff Management
- Cost Management
- Financial Forecasting
- Customer Service
- Sales and Marketing
- Business Planning
- Manage Budgets
- Team Leadership
- Financial Statements
Education
High School Diploma -
Tascosa High School
Amarillo, TX 08.1984 - 05.1987
Timeline
Director of Special
Cram Roofing Co
10.2022 - 05.2023
Service Department Manager/Project Manager
American Roofing & Metal Company, Inc
03.1999 - 01.2009
High School Diploma -
Tascosa High School
08.1984 - 05.1987
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