Summary
Overview
Work History
Skills
Timeline
Generic

Mark Sansing

Floresville,TX

Summary

Possess 35 years experience in the commercial and residential construction industry. Possess talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

34
34
years of professional experience

Work History

Director of Special Projects & Service Department

Cram Roofing Co.
2022 - 2023
  • Worked closely with organizational leadership and board of directors to strategically affect operational direction.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Delegated assignments based on plans, project needs and knowledge of individual team members.
  • Hired and directed teams to achieve daily and long-term operations and business goals.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Controlled costs to keep business operating within budget and increase profits.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Service Department Manager/Project Manager

American Roofing & Metal Company, Inc.
03.1999 - 09.2022
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Trained less-skilled service workers on standards, efficiency and conflict resolution for best-in-class customer service.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Hired and trained new [Type] workers to improve efficiency of department and cultivate productive work atmosphere.
  • Reviewed and studied blueprints to double-check installation and implementation project requirements.
  • Estimating, negotiate and value engineering.

Project Manager

Metal Systems Inc.
05.1989 - 03.1999
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Oversaw high profile projects for by planning, designing, and scheduling phases.

Skills

  • Estimating
  • RFI, MSA, P&S, RFP, AHA, SOV
  • Customer service
  • Value engineering
  • Data analysis
  • Microsoft
  • Active listening
  • Preconstruction analysis
  • Job analysis
  • Meet budget and schedule targets

Timeline

Director of Special Projects & Service Department

Cram Roofing Co.
2022 - 2023

Service Department Manager/Project Manager

American Roofing & Metal Company, Inc.
03.1999 - 09.2022

Project Manager

Metal Systems Inc.
05.1989 - 03.1999

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Mark Sansing