Mark Santarsiero-Narkunski
Linwood,NJ
Summary
Dynamic and dedicated server/ Bartender with a strong work ethic, honed at Atlantic City Country Club. Expert in exceptional customer service and cash handling, consistently enhancing guest satisfaction through personalized attention. Proven ability to manage high-volume periods while maintaining service quality and cultivating lasting relationships with patrons.
Overview
2
2
years of professional experience
Work History
Server/Bartender/Banquet Server
Atlantic City Country Club- Taproom Bar & Grill
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Cultivated warm relationships with regular customers.
Education
General
Mainland Regional High School
Linwood, NJ06.2005
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling and order accuracy
- Guest engagement and relationship management
- Professional appearance and cleanliness standards
- Safe food handling
- Menu memorization and food running
- Service prioritization and team collaboration
- Dining area maintenance and table bussing
Timeline
Server/Bartender/Banquet Server
Atlantic City Country Club- Taproom Bar & Grill
03.2023 - Current
General
Mainland Regional High School
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