Paityn Taylor
New Port Richey,FL
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record at Old Chicago Pizza and Taproom in banquet coordination, bartending, and serving all while fostering guest engagement, training staff and enhancing team performance in fast-paced environments. Skilled in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable, strong work ethic, excellent communication skills, and ann enthusiastic positive attitude.
Overview
3
3
years of professional experience
Work History
Server/Bartender/Banquet Server
Old Chicago Pizza and Taproom
Joplin, MO
01.2025 - Current
- Hosted and served large banquets of up to 100 guests while meeting all the guests different needs.
- Mixed and served alcoholic beverages according to established recipes and customer preferences.
- Provided prompt attentive service during high-volume periods without sacrificing attention to details and guests needs.
- Creating a positive tone for the dining experience and creating strong relationships with each guest.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations and enhance team efficiency.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Texas Roadhouse
Joplin, MO
08.2023 - 01.2025
- Managed order accuracy and timely delivery, contributing to efficient table turnover rates.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Associate of Science - Psychology
Labette Community College
Parsons, KS05.2023
Skills
Strong work ethic
Exceptional customer service
Guest engagement
Cash handling
Hospitality service expertise
Beverage preparation
Banquet coordination
Liquor, wine, and food service
Buffet setup and takedown
Server training
Reliable and responsible
Warm and friendly
Team leadership
High energy and stamina
Excellent communication
Sales expertise
Timeline
Server/Bartender/Banquet Server
Old Chicago Pizza and Taproom
01.2025 - Current
Server
Texas Roadhouse
08.2023 - 01.2025
Associate of Science - Psychology
Labette Community College