Mark Saunders
Hiram,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Lead Mechanic/Golf Course Groundskeeper
Governors Towne Club
Acworth, GA
08.2021 - Current
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Reported required maintenance or repairs to management and maintained supply inventory.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Planned and completed group projects, working smoothly with others.
- Performed preventive maintenance on vehicles, equipment and tools to ensure proper working order.
- Diagnosed mechanical problems and determined necessary repairs using technical manuals and diagnostic equipment.
- Repaired or replaced defective parts, components or systems using hand tools, power tools and special equipment.
- Inspected completed repairs to ensure conformance with standards and specifications.
- Tested mechanical units to diagnose malfunctions, using pneumatic, electrical and electronic testing equipment.
- Developed cost estimates for vehicle repair services based on labor times and material costs.
- Ordered replacement parts as needed from suppliers and vendors.
- Provided training to new mechanics in the use of test equipment, shop tools and safety procedures.
- Reviewed customer complaints regarding service performed by subordinates; took corrective action when necessary.
- Monitored inventory levels of spare parts and supplies; placed orders when necessary.
- Mentored and coached team to motivate, educate and enhance performance.
- Kept work garage clean and organized to meet internal and regulatory expectations governing safety.
Unit Manager
Waffle House
Dallas, GA
12.2019 - 07.2022
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Optimized profits by controlling food, beverage and labor costs.
- Resolved and investigated complaints regarding service, food quality and accommodations.
Manufacturing Production Supervisor
Egi
Dallas, GA
04.2015 - 12.2019
- Reviewed individual employee performance to correct issues and enhance productivity.
- Coordinated production requirements with material handling and staffing functions.
- Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Established and updated production schedules to meet changing demands.
- Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
Production Manager
MGI
Dallas, GA
05.2010 - 07.2015
- Planned production operations while establishing priorities and sequences for manufacturing processes.
- Scheduled staff work assignments, rotations and overtime.
- Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Coached and mentored employees to develop and enhance career skills.
- Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Education
High School Diploma -
East Paulding High School
Dallas, GA05.1998
Skills
- Corporate Standards
- Planning & Organizing
- Good Work Ethic
- Critical Thinking
Timeline
Lead Mechanic/Golf Course Groundskeeper
Governors Towne Club
08.2021 - Current
Unit Manager
Waffle House
12.2019 - 07.2022
Manufacturing Production Supervisor
Egi
04.2015 - 12.2019
Production Manager
MGI
05.2010 - 07.2015
High School Diploma -
East Paulding High School
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