Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
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Mark Scafidi

West End,NC

Summary

Experienced professional with a diverse background in data analysis, project management, and strategic operations. Psychological Operations Specialist in the U.S. Army, skilled in developing and executing data-driven plans to influence behavior and support national objectives. Strong expertise in target audience analysis, media planning, and collaborating with foreign partners and external agencies to implement comprehensive strategies. Previous Benefits Analyst with proven analytical skills in projecting cost outcomes and crafting client-specific packages using market trends and claims data. Holds dual B.S. degrees in Computer Science and Business Management, offering a solid technical and business foundation for data analytics roles. Proven ability to work in fast-paced, multidisciplinary environments to deliver actionable insights and drive results. Valuable candidate for data analytics positions, ready to contribute to team success and organizational growth.

Overview

13
13
years of professional experience

Work History

Psychological Operations Specialist

US Army
Fort Liberty, USA
03.2019 - Current
  • Developed and executed PSYOP (Psychological Operations) plans to influence foreign audiences' behavior to support the overall mission and National Defense Strategy
  • Project management with foreign partners including product development, managing finances, and conducting in-depth metrics analysis to ensure strategic alignment with mission objectives
  • Offered expertise in target audience analysis, message creation, and media planning for assigned geographic areas
  • Assisted in the planning process by providing recommendations concerning information operations within the area of operation
  • Coordinated with external agencies, including host nation government officials and NGOs, to create comprehensive operation plans covering all aspects from initiation to completion
  • Conducted research utilizing a variety of open-source information systems
  • Trained with partner forces on information operations equipment and capabilities

Benefits Analyst

Gallagher
Bellevue, USA
07.2017 - 03.2019
  • Collaborate within a sales support team to craft customized benefits packages aligning with client objectives
  • Cultivate strong business relationships with insurance representatives to convey client needs accurately
  • Develop an in-depth understanding of health insurance products, enabling anticipation of cost implications and client engagement in response to benefit modifications
  • Create client-facing presentations, subject to peer review for precision and clarity, encompassing all essential information for informed client decision-making
  • Leverage projection tools that apply market trends and claims experience to provide accurate cost estimates
  • Present findings and predictions to clients, facilitating well-informed decisions that align with their goals

Assistant Service Manager

Eastside Bavarian
Issaquah, USA
10.2016 - 07.2017
  • Analyze, and respond to multiple social media and review sites including Facebook, Google, Yelp, and Demandforce
  • Use platforms to identify key customers and facilitate communications with consumers through email automation
  • Project management including workflow processes/procedures, and inventory management

Assistant Tennis Pro

Sun Valley Resort
Sun Valley, USA
06.2011 - 09.2016
  • Coached tennis instruction; private, group, and specialty lessons
  • Oversaw Junior Tennis Camp program, organized lesson plans, scheduled and coordinated with a team of 5 other instructors
  • Coordinated registration for tournaments, camps, lessons, and other tennis programs

Education

Bachelor of Science - Computer Science & Business Management

Eckerd College
St. Petersburg, FL
05-2015

Skills

  • Active TS/SCI Clearance
  • Strong Analytical Skills
  • Microsoft Excel
  • Tableau Data Visualization
  • Power BI Data Visualization
  • Coding Experience in Python
  • Coding Experience in SQL
  • Project Management
  • Product Development
  • Target Audience Analysis
  • Excellent Communication Skills
  • Open-Source Research

Languages

Russian
Limited

Websites

Timeline

Psychological Operations Specialist

US Army
03.2019 - Current

Benefits Analyst

Gallagher
07.2017 - 03.2019

Assistant Service Manager

Eastside Bavarian
10.2016 - 07.2017

Assistant Tennis Pro

Sun Valley Resort
06.2011 - 09.2016

Bachelor of Science - Computer Science & Business Management

Eckerd College

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Mark Scafidi