Mark Seidel
Buffalo,New York
Summary
Dynamic Automotive Technician with a strong work ethic and proven expertise in engine repair and advanced diagnostics. At Valu Auto Care Centers, I enhanced workflow efficiency and customer satisfaction through meticulous vehicle inspections and effective troubleshooting. Committed to maintaining high safety standards while delivering exceptional service and fostering team collaboration.
Overview
25
25
years of professional experience
Work History
Automotive Technician
Valu Auto Care Centers
Niagara Falls, NY
06.2023 - 02.2026
- Assisted in conducting routine vehicle inspections and diagnostics.
- Learned to operate diagnostic tools and equipment effectively.
- Supported experienced technicians in performing repairs and maintenance tasks.
- Maintained cleanliness and organization of work area and tools.
- Collaborated with team members to enhance workflow efficiency during service operations.
- Documented service records accurately for tracking repairs performed on vehicles.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Automotive Technician
Dunn Tire
Buffalo, NY
10.2019 - 09.2022
- Gained familiarity with safety protocols and procedures in automotive repair environment.
- Engaged in ongoing training to develop technical skills and industry knowledge.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Completed customer orders and warranty services according to manufacturer specifications.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Maintained accurate records of time and materials required to perform repairs and service.
Assistant Manager
Monro Muffler Brake & Service
Buffalo, NY
03.2001 - 07.2015
- Led team in achieving operational goals through effective resource allocation and workflow management.
- Developed training materials to enhance staff performance and ensure adherence to company policies.
- Implemented process improvements that increased efficiency and reduced operational costs.
- Coordinated cross-departmental projects to streamline communication and enhance overall productivity.
- Mentored junior staff, providing guidance on best practices and professional development opportunities.
- Analyzed performance metrics to identify trends, facilitating data-driven decision-making for operational enhancements.
- Managed inventory systems to optimize stock levels and prevent shortages or overstock situations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
High School Diploma - Regions
Maryvale School Ststem
Cheektowaga, NY06.1999
Skills
Strong work ethic
Changing tires
Attention to detail
Engine repair
Changing oil
Hand and power tools
Time management
Brake systems understanding
Preventive Maintenance
Replacing parts
Troubleshooting skills
Parts replacement
Fluid exchanges
Customer service
Brake systems
Inspecting vehicles
Steering systems
Tire services
Suspension systems
Vehicle inspection
Alignments experience
System repairs
Transmissions
Fuel systems
Exhaust systems
Preventive maintenance services
Team collaboration
Coolant system control
Installing equipment
Battery services
Heavy lifting
Replacing filters
Heating and air conditioning
Vehicle inspections
Drivetrain repair
Automotive electronics
Drivetrain and axle installation
Customer relations
Wheel alignments
Emissions control
Advanced diagnostics
Flexible schedule
Physical stamina
Estimating work
Timeline
Automotive Technician
Valu Auto Care Centers
06.2023 - 02.2026
Automotive Technician
Dunn Tire
10.2019 - 09.2022
Assistant Manager
Monro Muffler Brake & Service
03.2001 - 07.2015
High School Diploma - Regions
Maryvale School Ststem