To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Amazon Ambassador
Amazon
Sana Diego, CA
08.2019 - 02.2021
Gathered information, assessed accuracy and expected value and communicated efficiently with other leaders.
Served as delegate for Amazon Distribution Center DSD1 , building relationships when training other up and coming Distribution Centers around San Diego.
Trained and mentored over 300 new personnel hired to fulfill various roles. Mentored new hires, resulting in stronger staff development and increased productivity.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness, aligning new learning development and solutions to organization's strategic goals, mission and vision.
Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Over the implementation of those new opportunities.
Online/Technical/Project Manger
Catalina Offshore Products
San Diego, CA
07.2013 - 05.2018
Tracked project progress and updates and monitored deliverables, milestones and issues for accurate reporting.
Identified plans and resources required to meet project goals and objectives.
Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
Managed all facets of business operations, including financial tracking, inventory coordination and social media marketing.
Responded to customer issues and resolved complaints by leveraging expert seafood knowledge.
Tracked inventory and reviewed retail trends with SQL databases as well as excel spreadsheets in order to make timely and proactive business decisions.
Performed system analysis, documentation, testing, implementation and user support for platform transitions.
Identified and resolved problems through root cause analysis and research.