Mark Serrano
Newburgh
Summary
Dynamic and detail-oriented professional with proven expertise in order fulfillment and inventory management at Staples. Recognized for enhancing customer satisfaction through meticulous packing and reducing product damage. Strong team collaborator with effective communication skills, consistently meeting deadlines while ensuring safety compliance and quality control.
Overview
7
7
years of professional experience
Work History
Breakpack Order Filler
Staples
03.2022 - Current
- Reduced product damage by carefully sorting items in appropriate containers according to size, weight, and fragility.
- Contributed to customer satisfaction by carefully packing items in accordance with specific requirements, ensuring optimal protection during transit.
- Increased overall efficiency with thorough tracking of orders from receipt through dispatch, minimizing potential delays or misplacements.
- Maximized order fulfillment rates by effectively managing peak periods through proactive anticipation of consumer demands.
- Pulled items from shelves based on number, size, color, quantity and quality requirements.
Unloader
Fedex Ground
03.2018 - 03.2022
- Assisted other team members in navigating large loads.
- Unloaded packages with care and placed in proper staging area.
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Loaded packages onto pallets and into staging areas as directed.
Education
High School Diploma -
Newburgh Enlarged City School District
Newburgh, NYSkills
- Order fulfillment
- Inventory management
- Shipping and receiving
- Quality control
- Effective communication
- Team collaboration
- Safety compliance
- Attention to detail
Timeline
Breakpack Order Filler
Staples
03.2022 - Current
Unloader
Fedex Ground
03.2018 - 03.2022
High School Diploma -
Newburgh Enlarged City School District
Similar Profiles
Stephanie BakerStephanie Baker
Print & Marketing at StaplesPrint & Marketing at Staples
Aidan FrameAidan Frame
Copy and Print Specialist at StaplesCopy and Print Specialist at Staples
Arnesse L. Morris JrArnesse L. Morris Jr
Print Associate at StaplesPrint Associate at Staples
Zachary DaltonZachary Dalton
Merchandising Inventory Supervisor at StaplesMerchandising Inventory Supervisor at Staples
Christian NavaChristian Nava
Senior Drill Sergeant at Army ReserveSenior Drill Sergeant at Army Reserve