Mark Shaffer
Lake Worth
Summary
Experienced in ensuring secure and timely delivery of luxury vehicles, demonstrating strong route planning and cargo securement skills. Conducted thorough vehicle inspections pre- and post-trip to maintain safety standards, while also performing mechanical troubleshooting and basic repairs. Leveraged ASE Master Technician certification to diagnose and repair a variety of vehicles, contributing to effective fleet management through scheduled preventative maintenance activities. Developed cost estimates for vehicle repairs, showcasing problem-solving abilities and attention to detail in customer service interactions.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Over the Road Truck Driver
Self Employed Services
Lake Worth
06.2022 - 06.2025
- Ensured secure and timely delivery of luxury vehicles across routes from South Florida to the Midwest.
- Loaded, secured, and unloaded cargo on trucks according to company policies.
- Inspected vehicle before and after trips to ensure safe operation.
Lead Meachanic
Mike Roy Automotive
West Palm Beach
12.2013 - 06.2022
- Diagnosed and repaired foreign and domestic vehicles, leveraging ASE Master Technician certification to ensure precision and reliability.
- Scheduled preventative maintenance activities for fleet vehicles according to manufacturer's guidelines.
- Developed cost estimates for vehicle repair services based on labor times and material costs.
Service Manager/ Tech
Goodyear Tire & Rubber
Lake Worth
06.2005 - 06.2013
- Delivered exceptional customer service while efficiently diagnosing and repairing vehicle issues.
- Developed and maintained relationships with customers, vendors, and suppliers.
Education
GED -
Conifer High School
Conifer, CO05-1998
Skills
- Cargo securement
- Route planning
- Vehicle inspection
- Preventive maintenance
- Fleet management
- Customer service
- Time management
- Problem solving
- Communication skills
- Safety awareness
- Mechanical troubleshooting
- Relationship building
- Communication
- Basic mechanical repair
- Self-motivation and discipline
Languages
English
Professional
Certification
ASE Certified Master Technician
Timeline
Over the Road Truck Driver
Self Employed Services
06.2022 - 06.2025
Lead Meachanic
Mike Roy Automotive
12.2013 - 06.2022
Service Manager/ Tech
Goodyear Tire & Rubber
06.2005 - 06.2013
GED -
Conifer High School