Mark Shaline

Shift Supervisor for convenience store and gas station. Duties include, organizing and delegating shift duties, handling customer complaints and issues, receiving freight, handling money counts and cashier duties.

• Conducted regular market analysis to identify new opportunities for territory sales growth.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Provided exceptional support to existing customers, leading to increased repeat business and referrals.
• Established and maintained more than 75 accounts.
• Annual sales 1-2 million.

• Established and maintained 110 accounts, expanding territory by $1,000,000 to reach $2,000,000
• Provided exceptional support to existing customers, leading to increased repeat business and referrals.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Stayed with company until they went out of business.

• Started company to provide property management customers with flooring, cabinets, countertops, etc.
• Services included all installations and warranties.
• Approximately $500,000 annual sales

• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
• Annual sales between 1-2 million. Mostly in commercial and property management.

• Started Union flooring installation company. Began with 8 journeyman and ended with 40 full time employees.
• Regularly did work for 6-10 stores for whatever union work they needed done. Mostly new construction in Chicago and Milwaukee suburbs and a considerable amount of commercial work.
• Commercial work included, dozens of hospitals, clinics, schools, airports, courthouses, retail spaces such as Walmarts, and even a nuclear plant.
• Annual Sales 2-3 million.

• Started as sales rep working the floor in !997. By 1998 was promoted to outside sales and was having annual sales between 1-2 million.
• Handled mostly residential new construction and minor property management customers.