Mark Shumate
Radford,VA
Summary
Dynamic leader with expertise in operations management and client relations, driving profitability at CMH Inc. through strategic initiatives and cost-reduction strategies. Proven track record in sales growth and team development, leveraging strong communication skills and structured work ethic to achieve organizational goals. Enhanced productivity and customer satisfaction, fostering a culture of continuous improvement.
Also successful in automotive sales. Have exstensive experiance in selling gap, life insurance for autos, extended warranty.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
General Manager
CMH Inc.
2003 - Current
- Oversaw daily operations, ensuring compliance with safety regulations and company policies.
- Managed cross-functional teams to optimize workflow and enhance productivity across departments.
- Developed and implemented strategic plans to improve customer satisfaction and service quality.
- Analyzed operational metrics to identify areas for improvement and drive efficiency initiatives.
- Facilitated training programs for staff, fostering a culture of continuous learning and development.
- Collaborated with senior leadership to align departmental goals with overall business objectives.
- Spearheaded cost-reduction strategies that improved profitability without sacrificing quality or service standards.
- Established performance benchmarks, regularly assessing progress towards organizational targets and outcomes.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
General and Sales Manager
Hudson Automotive
1996 - 03.2009
- Developed and executed sales strategies to increase market share and drive revenue growth.
- Trained and mentored sales team on product knowledge and effective selling techniques.
- Analyzed market trends to identify opportunities for new product introductions and promotions.
- Collaborated with marketing department to align campaigns with sales objectives and enhance customer engagement.
- Presented Gap, life insurance, extended warranties to customers
Education
New River Community College
Dublin, VASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Sales of autos, manufactured housing, Gap, life insurance ( for automotive sales ), extended warranties
- Time management
- Structured work ethic
- Goal setting
- Verbal and written communication
- Administrative skills
Certification
Currently have my producer license for Property and Casualty
Timeline
General Manager
CMH Inc.
2003 - Current
General and Sales Manager
Hudson Automotive
1996 - 03.2009
New River Community College