Mark Silvas
Waxahachie
Summary
Dedicated security professional with extensive experience at Speaking Rock Entertainment Center, skilled in emergency response and conflict de-escalation. Proven track record in maintaining a safe environment through proactive surveillance and effective communication. Reliable team player with a strong focus on guest relations and incident documentation, ensuring safety and security for all.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in access control, and emergency response.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Security Officer
Speaking Rock Entertainment Center
12.2017 - 02.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Operated upright and handheld metal detector to screen individuals entering facility.
Security Guard
HSS Security
10.2017 - 12.2017
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Investigated suspicious activities and persons to maintain security of premises.
Secuity Officer
Eastside Cannery
09.2012 - 07.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Security Lead Bike Officer (Armed)
Stratosphere Hotel, Casino and Tower
10.1996 - 10.2010
- Enhanced security measures by implementing access control systems and surveillance equipment.
- Reviewed incident reports thoroughly, taking corrective actions where necessary to improve overall security performance.
- Maintained detailed records of all incidents as well as routine activities related to the Security Lead role.
- Conducted regular security audits, ensuring compliance with industry regulations and best practices.
- Managed a team of security professionals, ensuring adherence to company policies and procedures for optimal safety standards.
- Streamlined emergency response protocols, resulting in faster reaction times during crisis situations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Communicated with security team and building supervisors using two-way radios.
- Reduced response times for emergency calls by utilizing the unique mobility advantages of a bicycle patrol officer.
- Maintained proficiency in defensive tactics, first aid, and crisis intervention through regular training exercises.
- Promoted safe biking practices through educational initiatives and enforcement of traffic laws.
- Assisted fellow officers with arrests when necessary, employing appropriate use of force techniques within department guidelines and policies.
- Upheld high standards of ethics, integrity, and professionalism in all aspects of job performance as a dedicated Bike Officer.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Thoroughly analyzed criminal information and processed crime scenes.
Education
High School Diploma -
Bel Air Highschool
El Paso, TX05-1992
Skills
- Security guard license
- Guest relations
- Incident documentation
- De-escalation techniques
- Crowd control
- Facility protection
- Law enforcement support
- Conflict de-escalation
- Emergency response
- First responder experience
- Tactical training
- Radio communication
- Honest and dependable
- Reliable and responsible
- Team player
Certification
- Level 2 Private Security
- First Responder
- CPR/AED
Timeline
Security Officer
Speaking Rock Entertainment Center
12.2017 - 02.2025
Security Guard
HSS Security
10.2017 - 12.2017
Secuity Officer
Eastside Cannery
09.2012 - 07.2017
Security Lead Bike Officer (Armed)
Stratosphere Hotel, Casino and Tower
10.1996 - 10.2010
High School Diploma -
Bel Air Highschool
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