Mark Small
Wilsonville,OR
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
31
31
years of professional experience
Work History
Shift Lead & Pharmacy
Walgreens
09.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Delivery Driver
Amazon
05.2020 - 09.2023
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Production Lead
Fizz & Bubble
04.2016 - 05.2020
- Trained new hires on production procedures, ensuring quick ramp-up time and consistent performance levels across the team.
- Managed a team of production workers, ensuring timely completion of tasks and adherence to safety protocols.
- Employee of Month
Package Handler
UPS
09.2014 - 04.2016
- Employee of Month twice
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
Stock Broker
Piper Jaffray
09.2000 - 05.2002
- Analyzed market trends to identify profitable investment opportunities for clients.
- Effectively managed high-pressure situations during periods of market volatility, maintaining composure while making crucial decisions.
Stock Market Strategist
DA Davidson
07.1998 - 04.2000
- Provided actionable insights based on data-driven analysis, enabling informed decision-making across all levels of the organization.
- Wrote stock market analysis for the company website and quarterly research publications
- Promoted to Vice-President.
Stock Research Manager
US Bancorp
05.1993 - 07.1998
- Developed innovative stock research methodologies that increased stock sales from 2% to 24% in 3 years.
- Presented my work and contributions at an annual conference by invitation in New York by top-10 Wall Street investment bank DLJ.
Education
Master of Science - MBA
Marylhurst University
Portland06.2004
Bachelor of Science - Business Finance
Brigham Young University
Provo, UT 06.1991
Skills
- Decision-making capabilities
- Customer service focus
- Employee training
- Professional Driving
- Professional Writing
- Stock Research
- Sales and Communication
- Team motivation
Additional Information
Married with 5 children. Enjoy investing, reading, exercising, and spending time with family.
Timeline
Shift Lead & Pharmacy
Walgreens
09.2023 - Current
Delivery Driver
Amazon
05.2020 - 09.2023
Production Lead
Fizz & Bubble
04.2016 - 05.2020
Package Handler
UPS
09.2014 - 04.2016
Stock Broker
Piper Jaffray
09.2000 - 05.2002
Stock Market Strategist
DA Davidson
07.1998 - 04.2000
Stock Research Manager
US Bancorp
05.1993 - 07.1998
Master of Science - MBA
Marylhurst University
Bachelor of Science - Business Finance
Brigham Young University