Contractor
USPS
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Won USPS Eagle Award for outstanding performance. 2 Times
Mark Smith
New Haven,CT
Summary
With over 30 years of expertise in automotive and diesel truck maintenance, including engine and transmission rebuilds for major brands, I excel in delivering exceptional service, evidenced by winning the USPS Eagle Award twice. My proficiency with various scan tools and light welding, combined with a commitment to fostering lasting customer relationships, underscores my comprehensive skill set and dedication to excellence.
Work History
Telecommunications Technician
USAF
06.1986 - 12.1995
- Installed and configured new devices and system components.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Improved service coverage, participating in expansion of network infrastructure.
- Reduced response times to outages, coordinating with cross-functional teams for swift issue resolution.
- Improved operational efficiency, streamlining process of logging and tracking maintenance activities.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Performed preventive maintenance of telecommunications equipment.
Education
1-1/2yr - Electrical, Electronics And Communications Engineering
Community College USAF
Skills
30 years experience automotive and diesel truck maintenance and repair
Ford, Dodge, GMC… all platforms motor rebuild , replace and repair
Diesel, Cat, Detroit, International, Volvo,, Peteand Kenworth engines all platforms Repair, replace and rebuild
Transmission replace and repair all types
Rebuilding standard and automated
Use several types of scan tools
Light welding and fabrication
Timeline
Telecommunications Technician
USAF
06.1986 - 12.1995
1-1/2yr - Electrical, Electronics And Communications Engineering
Community College USAF
Contractor
USPS
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