Mark Smith
Douglasville,GA
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
48
48
years of professional experience
1
1
Certification
Work History
School Bus Driver
Douglas County School System
Douglasville, Georgia
10.2015 - 11.2024
- Transported students safely to and from school and extracurricular activities.
- Obeyed DOT rules and regulations and local laws to maximize safety.
Customer Service Representative
Sysco Guest Supply
Lithia Springs, Georgia
03.2012 - 09.2015
- Assisted customers with inquiries and provided product information promptly.
- Resolved customer complaints efficiently through active listening and problem-solving skills.
- Managed high-volume incoming calls while maintaining a positive demeanor.
- Documented customer interactions accurately using CRM software for future reference.
Security/Site Safety Manager
Manheim Auto Auction
Lithia Springs, Georgia
03.2004 - 09.2009
- Developed and implemented safety protocols for auction site operations.
- Conducted regular safety inspections to identify potential hazards.
- Trained staff on safety procedures and emergency response plans.
- Collaborated with management to enhance workplace safety culture.
Warehouse Supervisor
Apl Logistics
Lithia Springs, Georgia
08.1998 - 02.2004
- Supervised daily warehouse operations to ensure efficient workflow and safety compliance.
- Coordinated inventory management processes, maintaining accurate stock levels and organization.
- Trained new employees on safety protocols and operational procedures for effective onboarding.
- Managed shipment schedules, ensuring timely dispatch and receipt of goods for customers.
US Army Staff SSG
US Army
Ft. Campbell, KY
12.1976 - 01.1997
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Killeen High School/US Army Education Center
Ft. Hood TX01-1978
Skills
- Safe driving
- Vehicle inspection
- Route planning
- Child safety
- Wellness checks
- Customer service
Certification
- CDL Class B
Timeline
School Bus Driver
Douglas County School System
10.2015 - 11.2024
Customer Service Representative
Sysco Guest Supply
03.2012 - 09.2015
Security/Site Safety Manager
Manheim Auto Auction
03.2004 - 09.2009
Warehouse Supervisor
Apl Logistics
08.1998 - 02.2004
US Army Staff SSG
US Army
12.1976 - 01.1997
Killeen High School/US Army Education Center